PAYMENTS ON FIRE RESOURCE CENTER

Smart thinking for smart payments professionals

Payments On Fire is the industry’s leading resource center for payments professionals. Here, you’ll find the resources and thought leadership that only Glenbrook’s experienced team can provide. Curated news stories, insightful opinion papers, provocative podcasts, and more – it’s all the thinking you need to stay competitive in a dynamic payments world.

September 1, 2009

As Big Companies Squeeze Small Suppliers eB2B Payments Can Help

The WSJ reports today that as economic uncertainty persists, large companies are more successful than smaller companies in retaining their cash. They do so by paying their suppliers later – delaying payment out to 120 days or more in some cases – while simultaneously tightening the credit terms they offer their own customers, forcing them […]

August 19, 2009

August 6, 2009

July 13, 2009

July 9, 2009

July 7, 2009

June 27, 2009

Glenbrook Research: Credit Card Acceptance for B2B Payments

At Glenbrook we believe that B2B payments are among the most compelling opportunities in the payment industry today. Card acceptance is growing, yet businesses lack the tools to efficiently process transactions. My colleague Carol Coye Benson and I recently published the findings from a series of interviews with business-to-business suppliers about credit card acceptance that […]

June 18, 2009

Glenbrook’s Payments Systems and Domains Analysis

Each year, Glenbrook attempts the impossible – to create a simple table showing U.S. payments system volumes, by both “amount” (dollar value) and “count” (number of transactions) – all mapped to payments domains. We use the term “domain” to refer to the purpose of the payment – so that purchases at the point of sale, […]

June 1, 2009

Key Take-aways from Glenbrook's B2B Payments Workshop in NYC Last Week

Last week Glenbrook conducted an “Opportunities in B2B  Payments” workshop in New York City.  Erin McCune and I led the workshop, which was attended by product strategists from card networks, NACHA, The Clearing House, major banks, processors, software and service providers and payments start-up companies.  The group had significant experience in B2B payments and shared […]

May 20, 2009

April 23, 2009

Guided Tour of the New Small Business Invoicing Product from Wells Fargo

Yesterday Wells Fargo announced a new online invoicing solution for its small business customers that positions the bank to compete against entry level accounting packages. I’ve tried it out and I am impressed: it’s quick, easy, and intuitive. This afternoon I spoke with Richard Weeks, Sr Vice President at Wells Fargo’s Internet Service Group, to […]

April 12, 2009

April 6, 2009

BofA: Strong Demand for ePayables and Supply Chain Solutions

Glenbrook’s Carol Coye Benson and I discussed B2B payments with Kevin Phalen of Bank of America this last week. Kevin is an Integrated Debt and Treasury Solutions Executive and joined the bank nine months ago, having previously held positions at JPMorgan Chase, First Data Corporation, MasterCard International, and Sears Credit. Not surprisingly, Kevin’s outlook for […]

Recent Payment Views

Involuntary Churn: Measured and Managed

Involuntary Churn: Measured and Managed

In our previous post on involuntary churn, The Payments Playbook for Challenging Churn, we explored the challenges faced by business in managing recurring billing operations. The post explored various tactics to manage and reduce involuntary churn, such as dunning...

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Buy Now, Pay Later: Where Have the Months Gone?

Buy Now, Pay Later: Where Have the Months Gone?

At the beginning of the year, I hypothesized that four issues needed to be addressed for sustained Buy Now, Pay Later success. What happened this year? To what extent did we mature our BNPL market?  Let's take a look at 2023 progress: Issue 1: BNPL Education January...

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Payments Post #6: Glenbrook’s August Roundup

Payments Post #6: Glenbrook’s August Roundup

Chris Uriarte and Justin Pituch put their heads together to sift through the August news in search of a broader storyline. Looking back at headlines surrounding merchant surcharging, fee backlash, and Adyen’s lackluster H1 performance, we noted an underlying theme of...

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Payments Post #6: Glenbrook’s August Roundup

Payments Post #5: Glenbrook’s June/July Roundup

Payments Post was on vacation last month; your editor was making his way from Berkeley, CA to a new home in Chicago, IL. But now that I’m settled in the Windy City, I’m happy to present this “double feature” post, covering developments in both June and July. Two major...

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