We got the first real details this week on the Facebook-sponsored Libra cryptocurrency. Opinions are still taking shape around Glenbrook, but it’s fair to say that the team is deeply intrigued by the possibilities and sees it as both a novel and potentially very practical application of blockchain technology. We think the consortium-based governance, open […]
In my last post I covered the proliferation of challenger banks, the mobile-first, digital-only neo-banks and what differentiates them from the incumbents. While the media lens is usually focused on the front-end, the user experience, I’m always curious about what’s powering these operations under the hood. From the traditional banks’ perspective, fintech companies are just […]
Georgia is a nexus of global payment processing and merchant acquiring activity. Some two-thirds of all U.S. purchase volume is processed there. That’s a lot of debit and credit card transactions. But what are those same companies doing to improve payments for the underbanked? That combination of payments technology and financial inclusion concerns was the […]
Fintech startups have begun a phenomenon some call the “unbundling of financial services” through standalone products such as unsecured consumer loans, credit cards, checking and savings accounts, or personal financial management tools. A cohort of entities known as “challenger banks” or “neo-banks” have also entered the market in an attempt to take on digital banking […]
All of the 2019 prediction stories got me thinking about the mega trends in the payments industry. These are the year-over-year tectonic shifts in the industry that you can bet your company’s strategy on — maybe even bet your career on. In a landscape of trees, this is what the forest looks like. Trend #1 […]
In Glenbrook’s Payments Boot Camp™, we are always talking about payments systems – how they work, how they evolved, who uses them, who provides them, who profits from them, and how they are changing. So I was a little surprised when one of the participants approached me recently at break and asked if we would […]
There was an estimated $55b billion in cross-border remittances in 2015. But how much of that, per transaction, arrived in the wallet of the intended recipient? Unfortunately, not as much as many of us would hope. The cost of remittances is quite high with the average cost worldwide nearing 8% in 2015. And in some […]
There is a growing curiosity about India’s payments systems. These systems, and their role in the “India stack”, have been the subject of many articles speculating their importance in shaping India’s future. Despite this attention, there is still considerable confusion about what these initiatives are, and how they interact with each other. This led me […]
As the U.S. payments industry is preparing to enter another exciting phase as immediate funds transfer options come online, I’m thinking back to my interaction in the Fall of 2013 with the inquisitive team at Planet Money. Perplexed about why it took so long for the monies from their Kickstarter fundraising campaign to make the […]
I’ve had the pleasure of working in the e-commerce fraud prevention space since the late nineties and, just as e-commerce has significantly evolved over the better part of two decades, the way merchants battle fraud has changed substantially. Fraudsters have kept merchants on their toes and the industry has responded. We now have a host […]
Given the high rate of press releases and articles on fintech applications of blockchain technology – and the growing number of financial institutions expressing interest in its potential – I’ve been considering this high signal to noise ratio. A few thoughts: Hype cycle inflection point We are, hopefully, cresting the top of the blockchain hype […]
We’ve been working with bitcoin at Glenbrook for a few years now, teaching about it in our boot camps, and holding one-day workshops on math-based currencies and blockchain technology. I have one conclusion. The focus of the evolution of digital money is shifting. Where that evolution will take us is still unknown. To borrow a […]
Earlier this year, I was invited to keynote a conference in Sydney – something I always enjoy doing. The conference sponsor wanted me to talk about disruptions, about how successful innovations in payments come into the world, and to provide a look inside Silicon Valley’s innovation culture. I took the opportunity to do all of […]
We are just a month away from the October EMV liability shift and the transition is, to no one’s surprise, mostly incomplete. EMV credit card issuance is expected to be at just 50% by the end of this year. Point of sale hardware upgrades at major retailers may be in place but the long tail of SMB […]