Merchants Orchestration PSPs

Demystifying Payments Orchestration: Part 3 - Defining the Payments Orchestration Landscape

The 5 payments orchestration implementation models explored in this post reflect a spectrum of control, customization, and complexity. Understanding the distinct characteristics and where each orchestration model excels and where it introduces risk or limitations is essential for selecting the right fit.

Artificial Intelligence Card Networks Mastercard Merchants Tokenization Visa

We (Really) Can’t Stop Talking About Tokenization: A 2025 Update

Glenbrook's Chris Uriarte unpacks network tokenization updates from Visa and Mastercard.

Careers Glenbrook Glenbrook Payments Education

On-Demand Learning Offers Knowledge and Value to Payments Industry Professionals

Learn how Glenbrook’s high-quality on-demand learning helps payments professionals expand their knowledge and hone their skills.

Apple Fintech Technology Visa

Payments Post #16: The Apple Drops

It’s time for another edition of Payments Post and (surprise!) we’re thinking about the Visa Flexible Credential again. Now that Apple has plans to open up the NFC chip and Secure Element to third party developers, we’re scratching our heads. Who benefits from this newfound NFC access? What opportunities can fintechs unlock? How will conventional financial institutions react? And to tie it all back, does the VFC still matter?

Card Issuers Card Networks Merchants Visa

Visa Payments Forum Deep Dive: Visa Flexible Credential

Glenbrook's Samantha Gordon unpacks the Visa Flexible Credential, one of many new products announced by Visa at their annual Payments Forum earlier this month.

Merchants Orchestration Payment Gateways PSPs Risk Management

Payments Orchestration: What Comes Next?

Orchestration providers have certainly come a long way, and can enable powerful capabilities and benefits for the merchants that employ them. This post explores some of the possibilities Glenbrook has been thinking about for where Orchestration (and even orchestration) can go next.

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Payments Post #12: Lessons from Change

In this month's Payments Post, we want to draw your attention to several recent fraud incidents that underscore the criticality of effective risk management to your business and the safety and soundness of the payments industry.

Tags: Fintech

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Payments Post #11: Closing the Loop: Cap None?

This month's Payments Post focuses on the announcement that Capital One intends to acquire Discover and considers the perspectives of the various ecosystem participants it affects.

Tags: Fintech

PaymentsPost Regulatory Environment

Payments Post #10: Glenbrook's January Roundup - 2nd "Year of the Regulator"?

We informally called 2023 “The Year of the Regulator” here at Glenbrook. 2024 is shaping up to be much the same. Certainly, some Glenbrookers think so – ‘regulator’ or ‘regulation’ was said 56 times in our first Payments on Fire episode this year, ‘What Glenbrook is Watching in 2024’. We can’t help but double down […]

Tags: Fintech

Merchants Orchestration Payment Gateways PSPs

Demystifying Payments Orchestration: Part 2 - Orchestration in Practice

Recap Earlier this week, we started to unpack one of the buzziest terms in payments: orchestration. As we define it, Orchestration Platforms facilitate a merchant’s multi-acquirer setup, in addition to providing services across the areas of transaction optimization, smart routing, and connections to multiple providers (acquirers, non-card payment methods, and related services such as risk […]

Merchants Orchestration Payment Gateways PSPs

Demystifying Payments Orchestration: Part 1

Introduction For those of us who follow the payments industry, it has been difficult in the past few years to avoid the hype around payments orchestration.  The ubiquity of the term begs the question: what exactly does payments orchestration mean?  We see the term used to describe providers serving FIs that will “orchestrate” – i.e., […]

Merchants PaymentsPost

Payments Post #6: Glenbrook's August Roundup

Chris Uriarte and Justin Pituch put their heads together to sift through the August news in search of a broader storyline. Looking back at headlines surrounding merchant surcharging, fee backlash, and Adyen’s lackluster H1 performance, we noted an underlying theme of broad downward pressure on the cost of merchant processing. Companies like Toast and Adyen […]

Tags: Fintech

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Payments Post #5: Glenbrook's June/July Roundup

Payments Post was on vacation last month; your editor was making his way from Berkeley, CA to a new home in Chicago, IL. But now that I’m settled in the Windy City, I’m happy to present this “double feature” post, covering developments in both June and July. Two major themes span these two months: 1) […]

Tags: Fintech

Customer Relationship Management Merchants PSPs

Poor Account Management: The Silent Killer of Payment Service Providers

The major global payment service providers (PSPs) are in perpetual competition to provide their target merchants with the highest quality of payments acceptance technology. However, one of the most common reasons that Glenbrook sees merchants leave their PSP has nothing to do with technology. They leave due to poor account management. Account management is the […]

Visa

Is this the Future of Reducing 3D-Secure Friction in the Long Term?:  A Look at Visa’s Digital Authentication Framework (DAF)

In this post, Glenbrook provides a solutions review. This is a new type of Glenbrook payments views post that deep dives into a particular market solution.  Once in a while, we run into a few topics and innovations that we think could have a major benefit to the payments industry but aren’t being discussed in […]

Tags: Risk Management