Carol Coye Benson Mobile Banking & Payments Personal Financial Management

Wallets and Stickers and Phones, Oh My! - a Look at Blaze Mobile

Editors Note: Glenbrook, along with the rest of the payments industry, has been watching developments in mobile payments closely.  A few weeks ago, our partner Carol Coye Benson profiled Boku and CashEdge products.  Today, she takes a look at Canada’s Zoompass, Zong, Billing Revolution, and Blaze Mobile (below). [UPDATE Aug 6th: Be sure to check […]

Carol Coye Benson Ecommerce Payments Micropayments Mobile Banking & Payments Zong

Digital Content & Mobile Phones - a Look at Zong

Editors Note: Glenbrook, along with the rest of the payments industry, has been watching developments in mobile payments closely.  A few weeks ago, our partner Carol Coye Benson profiled Boku and CashEdge products.  Today, she takes a look at Canada’s Zoompass, Zong (below), Billing Revolution, and Blaze Mobile. [UPDATE Aug 6th: Be sure to check […]

Carol Coye Benson Ecommerce Payments Mobile Banking & Payments

Mobile Payment Gateway? - a Look at Billing Revolution

Editors Note: Glenbrook, along with the rest of the payments industry, has been watching developments in mobile payments closely.  A few weeks ago, our partner Carol Coye Benson profiled Boku and CashEdge products.  Today, she takes a look at Canada’s Zoompass, Zong, Billing Revolution (below), and Blaze Mobile. [UPDATE Aug 6th: Be sure to check […]

Card Fraud Card Issuers Card Payments Credit Cards Jacqueline Chilton UK

The End of Cards as We Knew Them?

Note: this commentary could be subtitled: “How my trip to the U.K. left me with a chip on my shoulder!” When I was a child, I remember preparing for international travel by accompanying my parents to our local bank branch to purchase traveler’s checks. It wasn’t exactly convenient – but they felt safer traveling with […]

ACH Carol Coye Benson NACHA

ACH: Big Questions for the Biggest Network - An Interview with NACHA CEO Jan Estep

Editor’s Note: This is one of a pair of ACH commentaries that we are publishing today on Payments Views. Be sure to also read Erin McCune’s post “The Future of ACH.” There is a tremendous focus on the ACH network right now within the payments industry – and with good reason.  The ACH is the […]

ACH Carol Coye Benson Commercial Payments Financial Regulators Innovation P2P

A Look at the U.K.’s Faster Payments Service

Many of us in the United States who follow the continuing evolution of the ACH network have been interested in the United Kingdom’s “Faster Payments” initiative.  FP just hit the one-year-since-launch milestone.  I spoke with David McFarlane, Company Manager, CHAPS Clearing Company about FP.  I was surprised by much of what he said: FP is […]

American Express Discover ECommerce MasterCard PayPal Russ Jones Visa

eRetailer Tender Type Acceptance Analysis

Internet Retailer recently published the 2009 Edition of its Top 500 Guide, which provides profiles and statistics on “America’s 500 Largest Retail Web Sites”. eCommerce professionals look forward to its publication every June not only to see the relative rankings of the online retailers, and to also pick apart the shifting dynamics of the industry.

Card Payments Customer Relationship Management Merchant Acquirers Scott Loftesness

Merchants Just Want to Sell More!

Some of us payments geeks often lose sight of what merchants really want – they just want to sell more. Selling more stuff is like 10 times more important to them than saving money on their costs of payment acceptance. Bill Me Later is but one recent example of merchants (online in this case) will […]

Allen Weinberg Conferences & Meetings Innovation Web 2.0 in Financial Services

Live Blogging from FinovateStartup09

MORNING SESSION #1 – Whew – what a whirlwind!  Companies get 7 minutes to demo their products/services before the microphone is cut off.  Some very interesting stuff flying by at warp speed (so please excuse the grammar/any typos)! So here goes:

Tags: Finovate

B2B B2B Payments Erin McCune Online Banking Payables Receivables Wells Fargo

Guided Tour of the New Small Business Invoicing Product from Wells Fargo

Yesterday Wells Fargo announced a new online invoicing solution for its small business customers that positions the bank to compete against entry level accounting packages. I’ve tried it out and I am impressed: it’s quick, easy, and intuitive. This afternoon I spoke with Richard Weeks, Sr Vice President at Wells Fargo’s Internet Service Group, to […]

Bank of America Card Issuers Carol Coye Benson Debit Cards Decoupled Debit

Why Debit Cards Aren’t a Product

… and Why ‘Decoupled Debit’ Could Change All That I was fascinated to read that Bank of America is now including debit cards in its card payment business line.  Now, for anyone outside of our payments industry, this sounds absolutely reasonable.  But from inside the industry, it’s pretty strange. The financial services industry, presumably like […]

Jacqueline Chilton Online Banking Web 2.0 in Financial Services

Wesabe and Mint Demonstrate How Web 2.0 Supports Consumer Financial Goal Setting

Web 2.0 means a lot of things to people. It’s the rating of things by a community, it’s chat, and it’s collective learning. For a bank it can mean finding a relevant context to present offers to customers; moving from intrusive selling to customer goal realization. Web 2.0 also allows for collective learning and an […]

Bryan Derman Card Issuers Conferences & Meetings Credit Cards PINless Debit Revolution Money

This Revolution Will Be Televised

Fresh off raising another $42 million of star-studded (Goldman Sachs this time) venture capital, Steve Case and Jason Hogg came to the NACHA Payments 2009 conference today to tell the banking world about their payments “Revolution”. Apart from reiterating last week’s deal with Chase Paymentech (bringing potential acceptance to 650,000 merchant locations and websites), not […]

B2B Payments Bank of America Card Payments Commercial Payments Erin McCune Global Payments

BofA: Strong Demand for ePayables and Supply Chain Solutions

Glenbrook’s Carol Coye Benson and I discussed B2B payments with Kevin Phalen of Bank of America this last week. Kevin is an Integrated Debt and Treasury Solutions Executive and joined the bank nine months ago, having previously held positions at JPMorgan Chase, First Data Corporation, MasterCard International, and Sears Credit. Not surprisingly, Kevin’s outlook for […]

American Express Banking Industry Card Networks Card Payments Carol Coye Benson Contactless Ecommerce Payments MasterCard Visa

Failures of Branding

At Glenbrook, we’re pretty interested in what makes mass consumer adoption of new payments capabilities happen – or not. We’ve been talking lately about “brand as action” – the notion that consumers (and merchants) need a way to express how they are going to pay or be paid. This can be brand with a “capital […]