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Payments Post #6: Glenbrook’s August Roundup
Chris Uriarte and Justin Pituch put their heads together to sift through the August news in search of a broader storyline. Looking back at headlines surrounding merchant surcharging, fee backlash, and Adyen’s lackluster H1 performance, we noted an underlying theme...
Payments Post #5: Glenbrook’s June/July Roundup
Payments Post was on vacation last month; your editor was making his way from Berkeley, CA to a new home in Chicago, IL. But now that I’m settled in the Windy City, I’m happy to present this “double feature” post, covering developments in both June and July. Two...
On the journey to fast and low-cost cross-border payments (not yet at the destination)
Impetus to improve cross-border payments Whether you are deep in the cross-border payments space or have sent (or tried to send) a cross-border payment, you know these are not as easy as paying for your morning coffee or sending money to a local friend for last...
Fast Payments, Rich Data
FedNow – the Federal Reserve’s new instant payment service – went live earlier this summer, and it could signal big changes ahead for B2B payments. Why? It comes down to data. B2B payments are rife with data challenges. In my last post, I described that the funds...
B2B: Why the Pain?
B2B payments keep commerce moving, but B2B transactions can be incredibly painful for both senders and receivers. Check usage remains stubbornly high in the B2B space, even post-lockdown. Manual processes abound. So what makes B2B transactions so difficult, even as...
Poor Account Management: The Silent Killer of Payment Service Providers
The major global payment service providers (PSPs) are in perpetual competition to provide their target merchants with the highest quality of payments acceptance technology. However, one of the most common reasons that Glenbrook sees merchants leave their PSP has...

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