Payments On FireTM podcast series is where payment issues are reviewed, dissected, and batted around with industry leaders. In other words, a good conversation between payments geeks.
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Episode 83 – Settlement Systems in Detail – Carol Coye Benson, Glenbrook
Episode 178 – Tokenization – Russ Jones, Glenbrook
Episode 218 – The Technologies, Policies, and Realities of Cross-border Payments – Glenbrook
Episode 231 – Fanning the Flames: Payments Orchestration – Glenbrook…
Episode 236 – How to Make Money in Payments – Russ Jones, Glenbrook
Episode 246 – Going Real-Time – with Dimitri Dadiomov, Modern Treasury
Episode 184 – Talking ACH – with Michael Herd, Nacha
Episode 257 – Scams, Stings, and Swindles in Payments – Catching up with David Maimon, SentiLink
Episode 175 – Delegated Push Payments – Russ Jones, Glenbrook
Episode 179 – Understanding US Payment Regulation – with Jennifer Aguilar, Alston & Bird LLP
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Episode 285 - Fanning the Flames – What We’re Watching in Payments in 2026
Episode 283 – Banking on Stablecoins, with Scott Southall and Will Artingstall, Citi
Episode 282 – Why You Need a Stablecoin Strategy, with Ran Goldi, Fireblocks
Episode 277 - Fanning the Flames - Recent Developments in Agent Protocols
Episode 85 – It’s Hard to Communicate about Chargebacks – Keith Briscoe, Ethoca
eCommerce fraud rates are rising and that means more cardholders are seeing unauthorized charges on their accounts.
The cardholder remedy is to call either the merchant or the issuer to flag the problem. If the cardholder turns to the issuer to resolve the problem, the remedy is often an expensive chargeback for the merchant and a generally lousy experience for everyone.
Episode 84 – Diving into the Deep Data Pool – Feedzai’s Saurabh Bajaj and Nick Stanchenko
Fraud prevention today is about how quickly we can separate good customers from questionable ones and, for those doubtful transactions, use the right set of tools and data sources to optimize speed, costs, and fraud losses.
Episode 83 – Settlement Systems in Detail – Carol Coye Benson, Glenbrook
When we conduct our Glenbrook Payments Boot Camp, our first graphic illustrates the three essential steps in every transaction - initiation, funding, and completion. When looked at through the lens of of the past decade most innovation has been in initiation. Consider: Apple Pay, Google Pay, Venmo, QR codes. The list is long of ways to kick off a transaction.
Episode 82 – Restaurant Payments Deep Dive – Tim McKenna, Heartland Payment Systems
Restaurant payments is a complex area especially for those companies serving the mid-sized and large restaurant operator. They have different needs that extend well beyond payment acceptance but even that is a highly variable concern.
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