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August 30, 2018
On the web
India’s Paytm Mall Looks to Deepen Partnerships in Fight with Flipkart, Amazon
Business of Fashion
“Paytm Mall, the e-commerce venture backed by China’s Alibaba Group, is looking to deepen ties with regional retailers as well as partner with top online grocer BigBasket to compete with Walmart-controlled Flipkart and Amazon’s local unit, a company executive said.”
Introducing New Ways to Take Payments on Your Apple Devices and Chromebook
Square blog
“Now you can take payments in person from your Apple computer or Chromebook using Square Reader for magstripe. It’s a quick way to integrate payments into your existing workflow by turning your computer into a checkout station with Virtual Terminal.”
August 27, 2018
On the web
2017 Shrink Cost U.S. Retailers $42.49 Billion, 1.85% Of Sales
Retail Touch Points
“Global retail shrink led to losses of $99.56 billion in calendar 2017, according to the Sensormatic Global Shrink Index compiled by Tyco Retail Solutions and PlanetRetail RNG. U.S. shrink generated losses of $42.49 billion, accounting for 1.85% of retail sales, slightly above the global average of 1.82%.”
August 23, 2018
On the web
Four Tech Trends Transforming the Retail Industry
Chain Store Age
“There is a fundamental paradigm shift underway in retail. We have already seen the pivot from merchandising focus to customer. Yet, in this age of mega-platforms where large integrated marketplaces offered by Alibaba, Amazon and Walmart exert a kind of gravitational pull, the, battle is shifting. It’s shifting because the cost of customer acquisitions keep going up and the ability to retain is going down.”
March 5, 2018
On the web
THE INEVITABLE RISE OF IN-STORE RETAIL TECHNOLOGY
Colloquy.com
“According to the study, retailers are testing and building a massive array of customer-facing and back-office retail technologies, but what areas will have the most impact on improving CX? The answer may very well be at the point of purchase, where tech hardware and mobile experiences are both underutilized. If you are looking to make improvements to your CX through technology, here is a quick look at the two major areas you should focus your investment.”
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