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December 22, 2020

On the web

June 22, 2020

Top Post

Celebrate and Congratulate Carol Benson

Payments View

Today, Carol Benson, one of my fellow founders of Glenbrook Partners, is retiring, following our other founder, Scott Loftesness, who retired four years ago. It seems like only a few years ago (certainly less than 20) that the entire company fit in one car with room for my dog sharing the back seat.

Carol has been at the forefront of Glenbrook throughout our 20-year journey. The firm started because Carol, who was also a “lone wolf” consultant at the time, landed a project that was just too big for one person. She roped Scott and me in, and it just felt right. Soon after that we hung out the proverbial shingle. Carol volunteered to be Glenbrook’s first Managing Partner despite knowing full-well that being Managing Partner had nothing to do with managing the partners.

Read the rest…

March 12, 2020

On the web

Longtime Amazon Executive Departs for Online Lender SoFi

Wall Street Journal

“Longtime Amazon.com Inc. executive Maria Renz is leaving the e-commerce giant after more than 20 years at the company to join online lender Social Finance Inc., according to people familiar with the matter.  At San Francisco-based SoFi, Ms. Renz will lead the financial-tech startup’s credit card, brokerage and bank-account businesses, one of the people said.”

August 28, 2019

On the web

June 21, 2019

On the web

PayPal COO Bill Ready to Depart, Stock Falls in Late Trading

MarketWatch

PayPal Holdings Inc. shares fell 1.1% in after-hours trading Thursday after the company announced that Chief Operating Officer Bill Ready would be leaving the company at the end of the year “to pursue entrepreneurial interests outside the company.” Ready joined PayPal when the company made its 2013 acquisition of web-payment company Braintree, which owned popular peer-to-peer service Venmo as well.

May 6, 2019

On the web

As Estep Opts for Retirement, Larimer Will Take Over As NACHA CEO in July

Digital Transactions

“Long-time NACHA president and chief executive Jan Estep will cede that role July 1 to chief operating officer Jane Larimer, the organization announced Monday. Estep will formally retire at the end of the year, NACHA said, following a confidential process she set in motion late in 2018 with NACHA’s board of directors. Larimer, a 23-year veteran at NACHA, has filled a number of roles at the governing body for the automated clearing house network, including oversight of network rules and risk management as well as legal counsel. In particular, she has played a key role in the network’s transition to same-day processing, part of the overall U.S. payments industry’s recent trend toward faster payments. Same-day ACH credits took effect in 2016, with same-day debits following suit a year later.”

February 14, 2019

On the web

February 12, 2019

On the wires

January 31, 2019

On the web

A Tech Firm Far From Silicon Valley Churns Out Billionaires

Bloomberg

“Chief Executive Officer Pieter van der Does, Chief Technology Officer Arnout Schuijff and former innovation director John Caspers have all become billionaires since Adyen’s June initial public offering, according to the Bloomberg Billionaires Index. That kind of wealth creation, rare for a European company, puts Amsterdam-based Adyen in a similar league to U.S. tech titans Facebook Inc. and Twitter Inc.”

January 14, 2019

On the web

PayPal Brings Back CMO Role to Hire Former Apple Executive Allison Johnson

Wall Street Journal (paywall)

PayPal Holdings Inc. has named Allison Johnson executive vice president and chief marketing officer, reviving a post that disappeared from the company in 2013. Ms. Johnson was vice president of world-wide marketing communications at Apple Inc. from 2005 through 2011 and was previously a senior marketing executive at HP Inc. She was most recently a founder and managing partner at West, which she described as a hybrid of a marketing and venture-capital firm. She said she left last March.”

January 4, 2019

Top Post

December 19, 2018

On the web

November 13, 2018

On the web

Simple attracts Amazon exec as new CEO

Finextra

“US neo bank Simple has named a former Amazon executive as its new CEO, in a rare example of talent returning from Big Tech to the banking industry. David Hijirida quit Seattle-based Washington Mutual in 2007 to help build Amazon’s online payments business, before moving on to act as a director of Amazon Web Services and the e-commerce giant’s advertising arm.”

November 6, 2018

On the wires

Deluxe Corporation Appoints Barry McCarthy President, Chief Executive Officer and Member of the Board of Directors

“Deluxe Corporation (NYSE: DLX) today announced that Barry C. McCarthy, an accomplished executive with an extensive track record of developing and building technology-driven solutions for financial institutions and small businesses, has been named Deluxe’s President, Chief Executive Officer and a member of the Company’s Board of Directors, effective November 26, 2018. He joins Deluxe after 14 years at First Data, where most recently he served as Executive Vice President and Head of its Network & Security Solutions business, a diversified and growing, $1.5 billion publicly reported segment.”

October 18, 2018

On the web

October 11, 2018

On the web

July 30, 2018

Top Post

A Dollar by Any Other Name: Thoughts on Digital Fiat Currency

PaymentsViews

What are central banks – and governments – going to do about cryptocurrencies?  I was in New York last week to better understand what central bankers are thinking about   – and doing – with respect to “Digital Fiat Currency”.   The workshop was part of an ITU Focus Group Program on “Standardizing Digital Fiat Currency and its Applications”.  Central bankers, monetary policy and blockchain academics, NGO’s, and blockchain fanatics of all kinds were well represented.  Here’s what I learned: a lot of people are thinking hard about this, but we are still in very early stages.  Much is unclear, and there are serious debates on any number of issues.   I boil them down here into two fundamental questions:  what, and why?

May 9, 2018

On the web

Facebook is launching a new team dedicated to the blockchain. Messenger’s David Marcus is going to run it.

recode

“Marcus is leaving Messenger to take over a new internal team dedicated to exploring blockchain technology, according to multiple sources familiar with the matter. The team will be small at launch, fewer than a dozen people, but will include a few key Instagram executives who are moving over to join Marcus: Instagram’s VP of Engineering, James Everingham, and Instagram’s VP of Product, Kevin Weil.”

April 23, 2018

On the web

Featurespace CEO Martina King using machine learning to crack credit card fraud

“Featurespace CEO Martina King is making it harder for hackers to commit credit card fraud. Her U.K. company, which recently expanded into the U.S., has machine-learning software that not only tags fraud, but is able to quickly clear cards that have been erroneously cited. The latter ability is important because it frees up employees to work with customers, King told FierceCEO.”

April 16, 2018

On the wires

April 11, 2018

On the wires

Fiserv Names Kim Crawford Goodman Card Services President

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, announced today it has named Kim Crawford Goodman president, Card Services. In this role, Goodman will oversee the company’s Card Services business, including debit and credit processing, ATM payment solutions and the Accel® premier payments network.”

April 9, 2018

On the wires

Mastercard Names Ann Cairns Vice Chairman

“Mastercard today announced the appointment of Ann Cairns as vice chairman, effective June 1, 2018. Gilberto Caldart succeeds her as president, International. Both will report to Ajay Banga, president and CEO. “Ann has significantly grown our international business over the past seven years,” said Banga. “Her deep understanding and appreciation of local cultures and expectations has been a tremendous asset. Not only has she has built sustainable, strong growth, Ann has served as a catalyst beyond payments, championing inclusion, the empowerment of women and talent development at all levels of the company. We look forward to her continued contributions in this new role.””

March 9, 2018

Top Post

International Women’s Day: leading the fintech charge

Fintech Futures

“This isn’t just a social issue, but also an economic challenge – management consulting firm, McKinsey, suggested that $12 trillion could be added to global GDP by 2025 by advancing women’s equality. In addition, the firm also predicted that 240 million workers would be added to the world’s working force in 2025 by closing the gender pay gap. It’s apparent that although we are moving forward, there’s still a great deal to be done.”

February 8, 2018

On the wires

Walmart Board of Directors Adds Square, Inc. CFO Sarah Friar

“Since July 2012, Friar, 45, has served as CFO of Square, Inc., a provider of commerce tools that help businesses start, run, and grow from payments to point-of-sale to financing. Prior to that, she served as the Senior Vice President of Finance & Strategy at Salesforce. From July 2000 to April 2011, Friar served in various positions at investment banking company The Goldman Sachs Group, Inc., including Managing Director in the Equity Research Division.”

January 10, 2018

On the web

How a cashless society is boosting the fortunes of London’s homeless

The National

“A bitter January wind is biting in central London and passers-by shrink into their coats. But Liam, who is homeless, is still smiling as he tries to get people to stop and talk to him. Aside from his winning smile, he also offers an element intrigue, thanks to an unusual box hanging from his neck? “I say to people: ‘Hi, like to come and talk about this box?’ The box makes people stop,” says Liam, 34, who did not reveal his full name and is currently sleeping in a night shelter. People can tap their credit or debit cards on his box to give a £3 ($4.07) donation via contactless payment.”

October 16, 2017

On the web

Subway CDO Looks to Mobile for Growth

Wall Street Journal CIO Journal blog

“Under her leadership, the digital team has been focused on iterating the mobile app based on customer feedback, and adding the best parts of other popular digital experiences. For example, Subway added a “swipe right, swipe left” feature for different sandwich toppings that emulates the way dating apps are used, Ms. Ganelli said.”

September 18, 2017

On the wires

What Jamie Dimon Is Missing About Bitcoin

New York Times Dealbook (Paywall)

“Naturally, most people have more trust in the “full faith and credit of the United States” than in an anonymous distributed group of miners and traders. But trust in digital currency is clearly building over time and is a self-reinforcing network.”

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