In his email to me earlier today telling me about Wells Fargo’s new presence on Twitter, Social Media Marketing VP Ed Terpening used a phrase that really caught my eye and captured the essence of what Wells Fargo is doing far beyond simple online...
We often think of innovation as being primarily technology-driven – but there are some great examples of innovations in banking that were simply business model or process changes involving little, if any, new technology. Two examples that have proven very...
Some upcoming events of note for those interested in better understanding the process of innovation: The Cards and Payments Australasia Conference being held in Sydney, Australia this week includes a full day (Thursday) devoted to Innovation in Payments. Topics to be...
Following up on our social media workshop last Thursday, we’ve just started a new group focusing on Social Media in Financial Services over on LinkedIn. If you’re interested in exploring how social media is affecting consumer financial services, you might...
Recently, I’ve been studying innovation in payments – trying to identify the factors that influence market success (rare) vs. market failures (much more common). Certainly, the story of PayPal (as the most successful payments innovation in a long time) is...
Glenbrook’s live and on-demand workshops help you understand and apply the innovations shaping the payments industry. Register today or schedule a custom workshop for your team.
