Debit Wins…Why?

Last week, Visa reported its second fiscal quarter financial results – and included a mention that Visa’s US debit card purchase volume in the fourth calendar quarter of 2008 slightly exceeded that of its US credit card purchase volume ($206 billion vs....

Signs of the Times?

Erin tweets from NACHA’s Payments 2009 in Orlando that attendance this year is about 2,000 – down about 1,000 from last year’s turnout. She’s also wondering what happened to the Wi-Fi in the Payments 2009 conference venue – it’s...

Mobile Banking and Customer Satisfaction

Advertising Age picked Bank of America’s mobile banking efforts as one of the leaders in its Digital A-List 2009. Rita Chang writes: Underlying all of the marketer’s moves into mobile services and marketing is a key insight: Give people more control over...

The Dark(er) Side of Innovation

While we naturally tend to focus on all of the innovative things that have happened in payments over the years – brought to us by upstanding companies and institutions – there’s also a dark side to innovation that sometimes is the elephant in the...