Social Media Meets Financial Services

Erin McCune and I had a lot of fun today teaching our Workshop on Social Media (aka Web 2.0) and Financial Services. As seems to happen more and more these days, an informed and interested group adds their experiences into the mix and the combined information shared...

Google Checkout Adjusts Pricing Upward – Matching PayPal

Yesterday, Google Checkout announced that it was changing its fee structure beginning May 5 – eliminating the previous credit that Google AdWords customers got that reduced their Google Checkout fees. Instead, the new Google Checkout fee structure essentially...

What’s Your Hurry? Here’s Your Hat!

In his New Yorker column this week titled “House of Cards”, James Surowiecki writes about how some US credit card issuers are trying to shed some of their existing customers.In effect, they’re trying to follow the advice given by Larry Selden and Geoffrey...

Too Big Has Failed

Late last week, Thomas M. Hoenig, President and Chief Executive Officer of the Federal Reserve Bank of Kansas City, gave a speech in Omaha titled “Too Big Has Failed”.A lesson to be drawn from Continental is that even large banks can be dealt with in a...