Glenbrook Payments Boot Camp

Intense, Time-efficient, Comprehensive, Unbiased.
 
 "Over 90% of attendees say the Payments Boot Camp is "great" - and say that it will increase their effectiveness on the job." -- Carol Coye Benson

Glenbrook's popular Payments Boot Camp is a two day “deep dive” into the payments industry, covering both the basics of the industry and the emerging payments landscape. Over 7,500 payments professionals have attended one of our workshops - join them! 

Upcoming Dates

Events

March 3-4, 2015
Menlo Park, CA

April 14-15, 2015
New York City

May 19-20, 2015
Menlo Park, CA

Schedule & Fees
View the full schedule of Glenbrook courses, fees and other information.

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The Classroom Experience

 

Glenbrook Payments Boot Camps and workshops are small-group sessions. We normally limit sessions to 45 people, and workshops are frequently smaller. Attendees are encouraged to ask questions during sessions, and there is ample opportunity at breaks, lunches, and, (for some Payments Boot Camps) at evening receptions to network with instructors and other attendees.

Dress is business casual, and laptops and other devices may be used during sessions.

Questions?
Contact us to find out more. 

 

 
Why would you come to Glenbrook? You're new to the payments world - perhaps working as a payments professional for a merchant. Or having transitioned into a role in payments for a bank. You're looking for an opportunity to ramp your knowledge quickly and gain a perspective on how we got here - and what's ahead. This is what we do best. Join us for one of our Payments Boot Camps - you'll learn quickly!
 

The Agenda

Glenbrook's agenda is structured to ensure that you understand how the industry works as a whole.  We emphasize the economics - so that you understand how money is made in the industry, and by whom. 

Day 1 

  • Payments Systems: principles, definitions, “push” and “pull” payments, the domains of payments, how systems differ
  • Perspectives: users (consumers and merchants), providers (banks, networks, processors, service providers), regulators, investors
  • The card value chain: roles, functions, economics, interchange, issuing, acquiring, risk management
  • Core payments value chains: ACH, Checking, Wires, Cash
  • Recap and networking reception

Day 2 

  • Global payments: local country payments systems, commonalities and differences, cross-border payments
  • Emerging payments: Glenbrook’s framework for understanding emerging payments, “building blocks” for payments innovation, PayPal case study
  • Mobile and online wallets, major players, new entrants
  • The New POS: EMV, mobile card acceptance, mobile marketing, mobile cash registers
  • P2P, virtual money, faster money
  • Recap
 

Who Teaches?

Glenbrook payments industry education courses are taught by Glenbrook's Partners - seasoned industry veterans with broad exposure to many facets of the payments industry.

Meet the Glenbrook Team

 

Who Attends?

Is the Payments Boot Camp right for you?
The Payments Boot Camp is useful both for experienced managers, who often want to be updated on what's happening in areas outside of their immediate domain, and for newcomers, who need a broad overview of the U.S. payments systems to create a context for their work. 

Network with your peers!
Payments Boot Camp attendees enjoy opportunities to connect with other people in the industry, as well as with the Glenbrook team.  Most two day events have a networking reception at the end of the first day, and there are always chances to network during lunches and breaks.  

Over 7,500 payments professionals have attended Glenbrook events. Attendees have included:

  • Product, strategy, and sales managers
  • Technology, operations, and risk managers
  • Investors, inventors, and analysts
  • Management teams from payments start-ups

Attending Companies

Testimonials

Past attendees have good words to share about Glenbrook Payments Boot Camp and Workshops.

 

“The Payments Boot Camp is a great primer for anyone interested in knowing more about the payments industry.  The instructors were great!  Knowledgeable, friendly and approachable.  I’d recommend this boot camp to my friends and co-workers.” --Vinay Mothan, Visa Inc.

“A must for all payments professionals, highly recommended.” --Shankar Pandravada, PayPal

“A most significant and well-formed course for beginners and payments professionals.  The Glenbrook team efficiently explains complex subjects with simple phrases and practical examples.  Thanks!” --Evgenii Terentev, CompassPlus

“The complexity of different types of payments is made very simple by the great instructors.  Great networking opportunity.  The public workshops enabled us to meet people coming from different industries.” --Krishna Komanduri, Visa Inc.

“This boot camp is brilliant!  It is a ‘must-attend- and a ‘must-refresh’ for anyone in payments industry – regardless of role, level, or curiosity.” --Pushkar Sinroja, Opus Software

“Excellent introduction for a software guy – thank you!” --Eric Martin, Piggyback Media, Inc.

“Glenbrook does an unbelievably good job at making sense of the vast, complex and fast moving payment landscape.” --Suzan Suer, Collabigence Consulting

 “As a newcomer to the Payments Industry, I found the Glenbrook Payments Boot camp to be an absolutely worthwhile investment.  The material includes an effective mix of industry fundamentals, case studies and emerging trends.  Carol and Scott are obvious experts in the field, and their ‘insider’ takes on the industry’s history, major players and changing dynamics added a compelling dimension to their instruction.  I look forward to applying and building upon the foundational knowledge I’ve developed through the course.” --Emily Vince, Intuit

“A must for anyone in payments – just the right amount of detail.” --Mukund Muralidharan, Opus Software

“Good content from experts supplemented by knowledgeable attendees made it worthwhile.” --Uday Oak, Visa Inc.

 

More Testimonials

 

Meet the Team

Our courses are taught by members of the Glenbrook team - payments professionals who have been there, done that. Team bios 

Our Team
Carol Coye Benson

Carol is a founding partner of Glenbrook. Carol offers clients over 25 years of experience in product, marketing, and strategy development with leading financial services providers in both wholesale and retail banking.

Bryan Derman

Bryan brings an unusually comprehensive perspective to his consulting practice, having worked as a senior executive, security analyst, and strategy consultant during his 20-year career in financial services.

Jay DeWitt

With more than 25 years of experience in the payments industry, Jay brings a pragmatic approach to issues confronting clients in the rapidly changing world of payments. Jay has particular expertise in merchant payments and global eCommerce payments acceptance.

Russ Jones

Russ brings clients over 25 years of experience as an executive, analyst, and consultant. He is an industry pioneer in the commercial use of Internet technologies, and brings a strong background in payments industry analysis, strategy development, and product conceptualization.

Scott Loftesness

Scott is a founding partner of Glenbrook.  He is currently focusing his work at Glenbrook on payments innovation, mobile payments, and social media / Web 2.0 in banking and financial services.

Erin McCune

Erin focuses her efforts at Glenbrook on client engagements in commercial payments, global eCommerce, and the intersection of social media / Web 2.0 and payments.

Elizabeth McQuerry

Elizabeth has over a decade of experience in developing global payments services. She has worked extensively in retail payments focusing on international remittances, person-to-person, business, and government payments.

Dennis Moser

Dennis draws on more than 20 years of experience in the financial services industry to help clients apply systems technology to business problems.

George Peabody

George brings 10 years in payments technology and 25 years in IT and entrepreneurial management to help clients with strategy and market development. He applies his consulting expertise across a range of business and technology issues with particular emphasis on competitive positioning, technology investment road mapping, and innovation.

Allen Weinberg

Allen's analysis work is informed by more than 25 years of experience as a consultant and executive at leading financial services and Internet companies. Before founding Glenbrook, he worked in new product development, channel strategies, and pricing in the point-of-sale, eCommerce, mobile commerce, and money transfer markets.