Who’s the Better Fraud Investigator Survey — What about Merchants?

by jayd | Jul 1, 2014

Our Card Fraud survey is still open — we’re trying to answer the question of who first detects card fraud: cardholders or their banks? The survey can be found here. I’ve received a couple of comments suggesting I left out an important fraud detector in the survey:...

Who’s a Better Fraud Investigator — You or Your Bank?

by jayd | Jun 19, 2014

We often get interesting questions about payments, and the latest one stumped us: “How many credit and debit fraudulent uses are first detected by the bank? By the customer?” We don’t know the answer to that one ­­or of any good source for this data...

What’s Your GPA?

by jayd | May 29, 2014

As a biller or merchant, you are vitally concerned about your payments “back office”, that set of core functions involved with accepting consumer payments. Whether you are in Treasury or Technology, if you are concerned with payments, you are asking yourself, every...

Is the Target Breach the Chernobyl of Payments?

by formadaadmin | Feb 27, 2014

Chernobyl is certainly at the top of the list of man-made disasters.  In light of recent events, I’ve been thinking that the Target breach has become the Chernobyl of the payments world. As a group, we Americans never thought that much about payment security – we...

The Age of Context and Security

by George Peabody | Jan 13, 2014

The news from Target, increasing the number of cards compromised to 70 million and the expansion of data loss to mailing and email addresses, phone numbers, and names, affirms that we’re in a security crisis.  As my colleague Scott Loftesness puts it, card data is,...