Glenbrook has been following Peppercoin since 2002 and has closely monitored the company’s strategy and progress. We were pleased by Peppercoin’s shift in direction two years ago—and we continue to be impressed by its ability to listen to the market, adjust its strategy, and move forward with a payment service that we believe to be unique in the industry.
This research brief, titled Peppercoin in the Payments Industry (PDF), takes a look at Peppercoin’s current capabilities, some of its current merchants, and its value proposition. The report concludes with what we like at Peppercoin, our concerns, and our recommendations—and how we see Peppercoin fitting into the payments industry ecosystem.
Russ is the partner in charge of Glenbrook’s Payments Boot Camp® program and the co-author of “Payments Systems in the U.S. – Third Edition” (fourth edition planned for release in 2026). He is an industry pioneer in the commercial use of Internet technologies, bringing over 35 years of experience in payments industry analysis, strategy development, and product conceptualization to Glenbrook.
Russ currently works with Glenbrook clients in all aspects of payments education and strategy development, including global acceptance, digital payments, risk management, and payments technology. Before joining Glenbrook, Russ was a general partner with The NuVantage Group, where his clients included CommerceNet and the Financial Services Technology Consortium. Russ has also served as director of emerging technologies for Digital Equipment’s corporate research group in Palo Alto.