Lessons for Bankers from the Telecom Bust (The Economist)

Erin McCune

March 1, 2009

The Economist observes that the downfall of the telecom industry (1997-2003) offers foreboding lessons for today’s bankers.

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Just like banks, telecoms had imperial bosses, kamikaze deals and incomprehensible jargon—if collateralised-debt obligations troubled you, try gigabit Ethernet routers. In telecoms leading firms were reduced to indebted objects of ridicule. The consequences were bankruptcies, huge job losses, fraud, trashed reputations and, eventually, a clean-up.

By these standards, banks remain in a fantasy world. They are largely still run by the same people, they have a piecemeal approach to cutting leverage, and their goal, beyond firefighting, is to tinker with their portfolios, removing areas of egregious excess. If the telecoms industry is anything to go by, this gradualism will fail.

Read more:

Lessons from the telecoms bubble (1)
Crash course: What can banks learn from the clean-up after the telecoms crash of 1997-2003?
Lessons from the telecoms bubble (2)
Adulation: Tips on taking charge of a basket case in a broken industry, from KPN’s boss
Feb 26th 2009
From The Economist print edition

During her time at Glenbrook, Erin focused on client engagements in business payments, cross-border transactions, bill payment, and the intersection of corporate finance, banking, and ERP/accounting. She has nearly twenty years of experience leading increasingly complex payment initiatives for corporate clients and advising financial institutions and payment technologists on the development of their payment capabilities.

Erin is also the founder of Forte Financial, a consulting firm focused on corporate finance efficiency, technology, and process improvement. She is a past president of the Financial Women’s Association of San Francisco and also a two-term past president of the San Francisco Treasury Management Association. Erin is no longer with Glenbrook, but contributed greatly during her time at the firm.

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