Amazon Blocks Meta’s Muse AI Assistant in New Standoff over Agentic Shopping

Geek Wire

"Amazon says it has cut off Meta’s new Muse personal AI agent from shopping on Amazon.com on behalf of customers, after attempting unsuccessfully to get the Facebook parent company to voluntarily exclude the e-commerce site from the experience. The problem, Amazon says, is that it never agreed to any of it. Meta didn’t tell Amazon that Muse would access its store, the agent doesn’t identify itself when it browses, and it appears to capture and store customer credentials, which the company says could create privacy and security risks."