Card Payments Google Wallet Mobile Payments Mobile Technology Mobile Wallets Point of Sale (POS) Purchase Details Russ Jones

Who Knows What In Payments?

Who knows what in payments? Sounds like a question begging for a snappy one-liner comeback. But this is a question we hear more and more from our clients. Particularly those that see the increasingly close relationship between payments and marketing — and want to better understand how the targeting of ads and offers can be […]

Card Fraud ECommerce Jay DeWitt Research Round Up

Glenbrook's Merchant Payments and Fraud Risk Management Organization Survey

We’ve launched a new research effort exploring best practices among merchants about how payments and fraud risk management functions are organized, staffed, and measured. If you work in the payments or fraud risk management functions for a merchant, please take a few minutes to complete our survey. In exchange for your help, we’ll share the […]

ACH B2B Payments Debit Cards Mobile Payments Scott Loftesness

A Look Back at Payments in 2011

As we’re winding down for the year, we wish you the best for you and your family this holiday season! At Glenbrook, we thrive on thinking about how payments are evolving and how these changes will affect us in the years ahead.  In this look back at the important payments themes of 2011, we share […]

Disruptive Innovation Innovation Merchant Acquirers Merchants PayPal Russ Jones Square

Square... It's Déjà Vu All Over Again!

How does disruption happen in mature industries? Clayton Christensen famously wrote about this phenomenon in his classic book “The Innovator’s Dilemma.” Most commonly, the new disruptor enters from below – by providing new capabilities to those unserved by the incumbent providers. Rather, incumbents stay focused on their best customers – and dismiss opportunities to serve […]

Tags: Disruptive Innovation Square

Card Payments Card Technology Mobile Payments Mobile Self-Checkout Mobile Technology Point of Sale (POS)

Mobile Self-Checkout Breaks Out for POS Payments

Thanks to the hard work of many (Google, Citi, Sprint, MasterCard, etc.), NFC-based mobile payments are finally a reality in the United States ––and I’m super excited about… mobile self-checkout. I don’t have anything against NFC mobile payments, but the payments industry is already almost a decade into this “next big thing” and is still, […]

Carol Coye Benson Intuit Merchants Mobile Banking & Payments Mobile Technology P2P Square

Micro Merchants: P2P Squared?

I’ve been thinking a lot about the opportunities around helping micro merchants accept electronic payments. You know, your basic nanny/gardner/hot dog vendor/flea market vendor scenario. There are two competing emerging-payments approaches to this market. One is mobile card acceptance, as evidenced by Square, Intuit GoPayment, and many others. In this model, which “rides the card […]

Carol Coye Benson ECommerce Innovation Mobile Banking & Payments Mobile Technology O2O

Store As Browser: What I Want From NFC

I want to be able to use my phone to tap a tag on a piece of merchandise at a store… and know that the item will be delivered to my home, and my card on file at the merchant be charged. I was in Macy’s yesterday, looking at bath mats – the line was […]

Conferences & Meetings Decoupled Debit eBay ECommerce Mobile Banking & Payments Mobile Commerce Mobile Payments PayPal Point of Sale (POS) Russ Jones

PayPal Thinks Big Offline: Exploring PayPal's Seamless Shopping Vision

Every year I try to attend what I think of as the PayPal Developers Conference. This year what used to be the PayPal X Innovate Conference was expanded to include eBay app development, Magento app development, and –– most importantly –– X.commerce app development. X.commerce is eBay’s new end-to-end, multi-channel commerce technology platform. While most […]

B2B Payments Commercial Payments Erin McCune

What’s so Special About Business-to-Business (B2B) Payments?

B2B payments are not a new opportunity. The payments industry is littered with ambitious business payment solutions that have faltered. Past failures are largely due to an exaggerated focus on buyers (at the expense of suppliers), grandiose network affect expectations, and an incomplete understanding of the complex financial supply chain. The broader payments industry has […]

Ecommerce Payments Mobile Payments Russ Jones South Korea

Mobile Billing in South Korea

The following is an excerpt from Glenbrook’s South Korea eCommerce Market Analysis report, published in December 2010, and is representative of how relevant domestic payments methods are positioned and explained for eCommerce merchant’s considering doing business in a given country. From Boleto Bancário in Brazil to the ITZ Cash Card in India, this how mobile […]

Bryan Derman Conferences & Meetings Finovate Innovation Technology Uncategorized

FinovateFall 2011: Day Two / Session 3 of 4

Glenbrook’s Bryan Derman is live blogging from Finovate in New York City. This is only one of a series of posts featuring Bryan’s impressions as over sixty payments technology companies perform 7 minute demos (no PowerPoint slides allowed!) over two days. The index for Bryan’s Payments Views coverage is here. PayNearMe New uses cases for cash payments – auto loan […]

Bryan Derman Conferences & Meetings Finovate Innovation Technology

FinovateFall 2011: Day Two / Session 2 of 4

Glenbrook’s Bryan Derman is live blogging from Finovate in New York City. This is only one of a series of posts featuring Bryan’s impressions as over sixty payments technology companies perform 7 minute demos (no PowerPoint slides allowed!) over two days. The index for Bryan’s Payments Views coverage is here. Cartera Commerce Specialize in merchant funded rewards linked to cards […]

Bryan Derman Conferences & Meetings Finovate Innovation Technology

FinovateFall 2011: Day Two/Session 1 of 4

Glenbrook’s Bryan Derman is live blogging from Finovate in New York City. This is only one of a series of posts featuring Bryan’s impressions as over sixty payments technology companies perform 7 minute demos (no PowerPoint slides allowed!) over two days. The index for Bryan’s Payments Views coverage is here. T8 Webware Company serves community banks, many of whom don’t […]

Bryan Derman Conferences & Meetings Finovate Innovation Technology

FinovateFall 2011: Day One / Session 4 of 4

Glenbrook’s Bryan Derman is live blogging from Finovate in New York City. This is only one of a series of posts featuring Bryan’s impressions as over sixty payments technology companies perform 7 minute demos (no PowerPoint slides allowed!) over two days. The index for Bryan’s Payments Views coverage is here. Last group for Day One. […]

Mobile Commerce Mobile Payments Mobile Technology PayPal Scott Loftesness

Zigging and Zagging toward Mobile Payments in the US

For those of us following the evolution of mobile payments in the US, it was quite a week indeed. What with PayPal’s peek behind the curtain at enabling its users to pay at physical POS merchants and MasterCard’s Investor Day briefing and demonstrations of its various mobile marketing and mobile payments initiatives. What are we […]