PAYMENTS ON FIRE RESOURCE CENTER

Smart thinking for smart payments professionals

Payments On Fire is the industry’s leading resource center for payments professionals. Here, you’ll find the resources and thought leadership that only Glenbrook’s experienced team can provide. Curated news stories, insightful opinion papers, provocative podcasts, and more – it’s all the thinking you need to stay competitive in a dynamic payments world.

October 16, 2007

Carly Fiorina on Leading Change

I recently attended a lecture by Carly Fiorina (in the magnificent Paramount Theater) on the topic of change. She made one point that I thought was particularly noteworthy (paraphrased): By the time you've got consensus that change is necessary it's too late – you've lost your opportunity to competitors. The biggest challenge in leading change […]

October 13, 2007

Fortune 500 Companies with 3+ Women Board Members Outperform Peers

Fortune 500 companies with the highest representation of women board directors attained significantly higher financial performance, on average, than those with the lowest representation of women board directors, according to non-profit Catalyst’s most recent report, The Bottom Line: Corporate Performance and Women’s Representation on Boards. In addition, the report points out, on average, notably stronger-than-average […]

September 28, 2007

25 Most Powerful Women in Banking

U.S. Banker released its fifth annual “The 25 Most Powerful Women in Banking” ranking, which honors the banking industry’s most influential executives based on their financial performance, professional achievements, and use of influence within their organizations and across the industry. “This year’s 25 MPWIB honorees represent a remarkable group of leaders—each distinct in her progressive […]

September 26, 2007

JPMorgan + Xign = APTrac (reducing B2B check payments)

Yesterday JPMorgan announced the launch of AP Trac, the first new service based on its purchase of Xign back in May. APTrac is intended to replace paper checks, settles transactions via the purchase card network, delivers remittance data, and allows both buyers and sellers to track payments online. APTrac should be attractive to corporate AP […]

September 20, 2007

Glenbrook's Thumbnail Mobile Banking Strategy

by Scott Loftesness We get asked a lot about our views about mobile banking and payments. Mobile payment is a whole separate kettle of fish – and not something I’ll address here. But mobile banking is here and now as most major banks are making their decisions about how to offer mobile banking this year.

September 17, 2007

Payments Show & Tell: Finovate 2007

Jim Bruene and Online Financial Innovations (authors of the Online Banking Report, the NetBanker blog, among other titles) are hosting Finovate2007 "the first conference to demo the future of finance" in NYC on October 2nd. FINOVATE 2007 will provide each company with a mere 7 minutes to “wow!” an audience of 200 leading executives, investors, […]

September 12, 2007

7 Habits of Effective Remote Deposit Deployments

Celent's latest remote capture deposit report highlights the gulf between the very few financial institutions that have successfully deployed RDC solutions and the remaining 3000+ whose results are lackluster (see chart below, courtesy of Celent). 7 Habits for Successful RDC Deployment 1. A robust vision for the RDC opportunity2. Senior management sponsorship and visibility3. A […]

July 17, 2007

What penguins can teach you about Change Management

Today's New York Times features an article about the book Our Iceberg is Melting by John Kotter with Holger Rathgeber. It's an illustrated tale that demonstrates Kotter's philosophy of change management. I prefer the more extensive discussion in his best selling work Leading Change (1996) but this is accessible and a quick read for non-specialists. […]

April 6, 2007

Make YOUR Next Project Successful

This is the last in our series on Project Management for Finance professionals. In conclusion, the remedies for the Top 10 Project Management Challenges can be summarized as follows: Quick List of Forte Financial Project Management Tips Make sure objectives are clearly defined Involve end users – early and often Collaborative requirement definition Plan, plan, […]

March 21, 2007

Project Management Challenge #4: Failure to Plan

Failure to Plan CAUSES Many project teams are so eager to get on with the “real work” that they short change the planning phase. Managers that lack experience leading process improvement projects often underestimate the planning effort. Many leaders fear that a realistic plan won’t fulfill a mandated deadline or expected budget so they simply […]

March 6, 2007

A Call to Action

Promoting Process Improvement Company-wide Increasing responsibility for operations efficiency and performance management requires a more proactive approach than finance has traditionally held. Financial professionals have a uniquely analytical skill set and holistic perspective to share with colleagues. The following strategies are useful when promoting process improvement company-wide: SHARE OPPORTUNITIES FOR IMPROVEMENTAs a result of Sarbanes-Oxley […]

December 8, 2006

BofA + Barclay's?

    Today the NYTime's Dealbook blog reports that BofA is likely to bid for Barclay's in order to further its international expansion strategy. The source is a Merrill Lynch analyst report released today, excerpted as follows: Barclays would give BAC the following: 1) a large international presence in fixed-income-oriented inv. banking including corporate and […]

November 16, 2006

In Memorium: Milton Friedman

Milton Friedman, the Nobel prize winning economist, died today. Statement from the Milton & Rose D Friedman foundation here.   Excerpted from the The New York Times:     Rarely, his colleagues said, did anyone have such impact on both his own profession and on government. Though he never served officially in the halls of power, […]

June 3, 2006

What [Finance] Women Want

The cover story of this month's CFO magazine is What Women Want, and exploration of life-work balance, opportunities, and flexibility. The article balances quotes from leading women in finance with data from a survey of 363 finance professionals (men and women). Fewer than 10 percent of CFOs in either the Fortune 500 or the Fortune […]

May 29, 2006

Recent Payment Views

Involuntary Churn: Measured and Managed

Involuntary Churn: Measured and Managed

In our previous post on involuntary churn, The Payments Playbook for Challenging Churn, we explored the challenges faced by business in managing recurring billing operations. The post explored various tactics to manage and reduce involuntary churn, such as dunning...

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Buy Now, Pay Later: Where Have the Months Gone?

Buy Now, Pay Later: Where Have the Months Gone?

At the beginning of the year, I hypothesized that four issues needed to be addressed for sustained Buy Now, Pay Later success. What happened this year? To what extent did we mature our BNPL market?  Let's take a look at 2023 progress: Issue 1: BNPL Education January...

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Payments Post #6: Glenbrook’s August Roundup

Payments Post #6: Glenbrook’s August Roundup

Chris Uriarte and Justin Pituch put their heads together to sift through the August news in search of a broader storyline. Looking back at headlines surrounding merchant surcharging, fee backlash, and Adyen’s lackluster H1 performance, we noted an underlying theme of...

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Payments Post #6: Glenbrook’s August Roundup

Payments Post #5: Glenbrook’s June/July Roundup

Payments Post was on vacation last month; your editor was making his way from Berkeley, CA to a new home in Chicago, IL. But now that I’m settled in the Windy City, I’m happy to present this “double feature” post, covering developments in both June and July. Two major...

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