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The State of Payments – U.S. Market 2012

It’s hard to believe that the end of 2012 is in sight – and it’s almost equally hard to believe that three years ago, a few of us at Glenbrook were thinking, “gee – all the exciting stuff in payments has already happened”. Yet we don’t think we’ve ever seen so much action in the […]

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Bankers to NACHA: 1978 Is Modern Enough for Us!

The NACHA membership has reportedly turned down the concept of “Same Day ACH“. This was a request for comment, put out about a year ago by NACHA staff, to — get ready for this — not move the ACH to same day, but simply allow originating banks the option of submitting a same day batch […]

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Live Blogging Finovate Spring 2012 San Francisco

Good morning! Gearing up for the two-day typing marathon that is Finovate. We’re at a huge venue this year (same as last year, apparently – someone else from Glenbrook was here then), a cavernous exhibition hall that has plenty of room for the 1200+ attendees; I can remember when there were 250 attendees. Congrats to […]

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Co-Dependence Between Banks and Their Technologists: Hampering Innovation

Talking to banks and the biggest bank technology vendors at NACHA’s annual payments conference last week I couldn’t help thinking how they suffer from similar challenges. Big banks are hampered by their complex technology environment of legacy solutions with layers of more modern solutions built on top. Products and customer segments are managed in silos defined […]

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The Dawn of a New Era for Small Biz Banking? [Dispatch from NACHA Payments 2012]

I was at NACHA’s annual payments conference last week and the most interesting things I heard and saw had to do with small business banking and payments, a long suffering, underserved segment of the market. There’ve been glimmers of hope for small business off and on over the years but I haven’t witnessed a groundswell […]

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PayPal Takes on Square and the Square Wannabes

As anticipated, and widely leaked, PayPal today announced PayPal Here, its mobile payments acceptance solution, at a private event in San Francisco. At a high-level it matches – and in some cases, exceeds – the features offered by Square and the other mobile POS vendors. In context, this has been a big week for PayPal, […]

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A Look Back at Payments in 2011

As we’re winding down for the year, we wish you the best for you and your family this holiday season! At Glenbrook, we thrive on thinking about how payments are evolving and how these changes will affect us in the years ahead.  In this look back at the important payments themes of 2011, we share […]

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What’s so Special About Business-to-Business (B2B) Payments?

B2B payments are not a new opportunity. The payments industry is littered with ambitious business payment solutions that have faltered. Past failures are largely due to an exaggerated focus on buyers (at the expense of suppliers), grandiose network affect expectations, and an incomplete understanding of the complex financial supply chain. The broader payments industry has […]

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Cross-Border Payments Perspectives [New Glenbrook Research]

Glenbrook recently conducted two surveys to develop a detailed understanding of the ideal cross-border payments solution from the perspectives of both payments professionals and payments initiators. We are publishing the results today to coincide with Sibos, the annual international banking conference taking place this week in Toronto. Our research was sponsored by Earthport LLC. In March 2011 […]

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“FX for the Little Guy” Western Union’s Small Business Payment Solution

Glenbrook’s Carol Coye Benson and Erin McCune are interviewing leading commercial payment providers and enablers to understand whether we’ve finally reached the ‘tipping point’ for B2B payments. This post featuring Western Union is the second of a series of interviews that we will be featuring here at Payments Views. You can learn more about the […]

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Reflections on NACHA Payments 2011

Got back this morning after a whirlwind two days in Austin for NACHA Payments 2011. I was in briefings or meetings nearly the whole time, so I barely attended break outs and skipped all of the general sessions, but here are my reflections based on my observations, various conversations on the exhibit floor, and my […]

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Research Results: Need for Faster, Easier Cross-Border Payments

New Glenbrook research, sponsored by Earthport, indicates that as companies do business with an increasing number of customers and suppliers over seas, they desire better cross-border payment systems.  Slow funds clearing, complicated reconciliation, and lack of transparency in foreign exchange fees make cross-border payments particularly challenging for businesses large and small. These are among several key […]

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“Working the Connections” A Look at SunGard’s PayNetExchange

Glenbrook Partners Erin McCune and Carol Coye Benson are on a mission to discover if the long-awaited  “tipping point” in B2B payments, signaling a world in which electronic payments are the norm, has finally arrived.  In pursuit of this, we’ll be interviewing solution providers over the coming months – let us know if you’d like to talk […]

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“Show Me the Money” - The Intuit PaymentNetwork

Glenbrook Partners Erin McCune and Carol Coye Benson are on a mission to discover if the long-awaited “tipping point” in B2B payments, signalling a world in which electronic payments are the norm, has finally arrived.  We’ll be interviewing solution providers over the coming months – let us know if you’d like to talk to us. Interested in […]

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The Durbin Rules – Quick Takes on Impact by Domains and Players

At Glenbrook, we think (and teach!) about the payments industry by domains (the purpose of the payment) and players (users and providers). Our quick take on the impact of yesterday’s proposed rules on each is below. One general assumption I’ve made here is that the gap between debit interchange from big banks, and from smaller […]