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PAYMENTS ON FIRE RESOURCE CENTER

Smart thinking for smart payments professionals

Payments On Fire is the industry’s leading resource center for payments professionals. Here, you’ll find the resources and thought leadership that only Glenbrook’s experienced team can provide. Curated news stories, insightful opinion papers, provocative podcasts, and more – it’s all the thinking you need to stay competitive in a dynamic payments world.

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Payments on Fire Podcasts

Artificial Intelligence Consumers Ecommerce Payments Merchants

Episode 304 - Fanning the Flames: Meta Muse, Instinct, and the Current State of Agentic Commerce

Glenbrook's Chris Uriarte and Drew Edmond revisit the state of agentic commerce, exploring emerging consumer interfaces like Instinct and Meta Muse, access to merchant catalogs and data, and the challenges of turning agent-driven shopping into actual transactions. They also share their firsthand experiences making an agentic purchase through Meta Muse, and the industry complexities that still need addressed.
Merchants

Episode 303 - Fanning the Flames: Every Payment, Every Environment, All at Once

This episode is a follow up to Drew Edmond's 2025 payments performance optimization series, and an accumulation of what he has learned about how optimization actually works today. And here's the short version - for subscription payments and for subscription businesses, an individual transaction success depends on a lot more than just the payment.  Tune in as Drew outlines a data-forward approach that spans every environment a payment touches, highlighted by clips from previous guests from the payments performance optimization series.
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Payments News

Companies

Introducing the New Square Kiosk: Reimagining Self-Service with Intelligence

Block

“Square unveiled Square Kiosk, the company’s new flagship, intelligent self-service kiosk. Combining AI-powered software, voice capabilities, and a large touch display with premium hardware, Square Kiosk gives customers an experience that feels less like self-ordering and more like service – while helping QSR operators manage rush pressure, labor constraints, and growing demand for faster, personalized […]
Tags: Block
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Comprehensive books that detail the systems and innovations shaping the payments industry.

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