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PAYMENTS ON FIRE RESOURCE CENTER

Smart thinking for smart payments professionals

Payments On Fire is the industry’s leading resource center for payments professionals. Here, you’ll find the resources and thought leadership that only Glenbrook’s experienced team can provide. Curated news stories, insightful opinion papers, provocative podcasts, and more – it’s all the thinking you need to stay competitive in a dynamic payments world.

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Payments Views

Drew
Merchants

Involuntary Churn: Measured and Managed

In our previous post on involuntary churn, The Payments Playbook for Challenging Churn, we explored the challenges faced by business in managing recurring billing operations. The post explored various tactics to manage and reduce involuntary churn, such as dunning communication, payment timing optimization, local payment methods, account updater, network tokenization, and dynamic routing. In this […]
Debbie Bartoo
BNPL Lending

Buy Now, Pay Later: Where Have the Months Gone?

At the beginning of the year, I hypothesized that four issues needed to be addressed for sustained Buy Now, Pay Later success. What happened this year? To what extent did we mature our BNPL market?  Let’s take a look at 2023 progress: Issue 1: BNPL Education January recommendation: We need more and better consumer education […]
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Payments on Fire Podcasts

Merchants

Episode 222 - Fanning the Flames: Involuntary Churn

Subscription merchants and merchants that have recurring payments as part of their business model rely on the ability to charge their customers on an ongoing basis. In this Fanning the Flames episode, Drew Edmond joins Yvette Bohanan to dive deep into an issue that has grown in importance with the continued growth of the subscription economy: involuntary churn.  Listen in to hear Drew shed light on this tricky and important topic for subscription merchants.
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On Demand Modules

Buy Now, Pay Later: Fundamentals

$149.00

Buy Now, Pay Later (BNPL) has emerged all over the world as an attractive way to pay for purchases in installments, often interest free. Who are the stakeholders in these new payments systems? What type of customer is most attracted to BNPL methods and what is their experience when they make a purchase? What about when they subsequently make an installment payment? How do merchants view these new methods? And who are the leaders in the US market?

This session provides ways to understand the variation in BNPL payments, how consumers behave with BNPL methods, and where BNPL fits in the payments landscape.

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Buy Now, Pay Later: Under the Hood

$149.00

Buy Now, Pay Later (BNPL) is hot. The consumer value proposition is straightforward, but how does it work under the hood? What does the value chain and the ecosystem look like for this payment type? Who takes responsibility when something goes wrong? How do they integrate into a merchant’s online checkout flow? What techniques are being used to reach the physical POS?

This session reviews the commonality and differences in the way BNPL systems work, how risk is allocated, and the key assumptions and dependencies underlying this new form of payments.

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Payments News

Companies

Why PhonePe is Thriving

Kapronasia

“There is usually good reason to be skeptical these days about a loss-making fintech with a sky-high valuation, but India’s PhonePe – valued at US$12 billion – could be an exception to the rule.”
Tags: PhonePe
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