Consumers Merchants Payment Operations Payments Acceptance

Episode 275 - The Criticality of Optimizing the Payments Experience, with Anne Hay and Mike Kaplan, PayNearMe

In this episode of Payments on Fire, Chris Uriarte welcomes Anne Hay, Chief Marketing Officer, and Mike Kaplan, Chief Revenue Officer, from PayNearMe to discuss the evolution and optimization of the payments experience.

Financial Inclusion Global Payments

Episode 269 - Designing Digital Financial Services for Women is Designing for All, with Sonja Kelly, Women's World Banking Institute

In our third episode in a series to spotlight the latest in global developments in payment systems from a financial inclusion lens, Sonja Kelly, Global Head of Women’s World Banking Institute, joins Joanna Wisniecka to dive into design principles for inclusive digital financial systems and how all end users benefit when design considers the specific needs of women.

Cross-border Payments Fast Payments Financial Inclusion

Episode 266 - Innovating Inclusive Financial Systems on the African Continent, with Sabine Mensah, AfricaNenda

In this episode, Joanna Wisniecka welcomes Sabine Mensah, Deputy CEO of AfricaNenda, a leader in financial inclusion, to explore Africa's dynamic path towards inclusive instant payment systems and the need for continued innovation and collaboration to enable access to financial services for all Africans on the continent by 2030.

Authentication Biometrics Consumers Identity Payments Fraud

Episode 265 - Solving the Authentication Conundrum, with Rocky Scales, IDgo

In this episode, Glenbrook’s Yvette Bohanan and Chris Uriarte are joined by Rocky Scales, CEO of IDgo, to explore how financial institutions and businesses can implement more secure and user-friendly authentication systems to counteract evolving threats from sophisticated fraud methods.

Data Merchants Payment Operations Payment Service Provider

Episode 264 - A PSP’s Guide to Maximizing Merchant Performance, with Brant Peterson, Worldpay

In our next episode in a payments optimization series, Brant Peterson, Head of Enterprise Product, North America at Worldpay, joins Drew Edmond to talk about payment optimization through the perspective of a payment service provider (PSP).

Cross-border Payments Fast Payments Financial Inclusion Instant Payments

Episode 263 - Driving Digital Financial Inclusion: The Journey We’re On and the Road Ahead - Michael Wiegand, Gates Foundation

In this episode, Joanna Wisniecka joins Yvette Bohanan to chat with Michael Wiegand, Director of Inclusive Financial Systems at the Gates Foundation, about the work the Foundation is doing globally and the transformative impact of digital financial inclusion on economies and societies. 

Banking Industry Card Issuers Data Merchants Payment Operations Payments Fraud

Episode 259 - Using Real-Time Merchant Intelligence to Enhance Transaction Visibility, with Oban MacTavish, Spade

In this episode, Oban MacTavish, CEO and Co-founder of Spade, joins Glenbrook's Drew Edmond to explore payments optimization by focusing on merchant data, and how issuers make decisions about card transactions.

Banking Industry Embedded Finance Financial Inclusion Fintech Regulatory Environment

Episode 256 - Banking on Fintech, with Anthony Sharett, Pathward

In this episode, Anthony Sharett, President of Pathward, joins Glenbrook’s Bryan Derman to share insights on the evolving partner banking space, the importance of risk and compliance frameworks, and Pathward's mission of financial inclusion. Tune in as they also discuss potential policy and regulatory changes due to implications of major discrepancies in the banking-as-a-service arrangement between fintech platform Synapse and its banking partners.

Glenbrook Glenbrook Payments Education Technology

Episode 255 - Glenbrook’s On-Demand Learning Launch and Behind the Scenes with the Payments Education Team

Debbie Bartoo and Russ Jones join Yvette Bohanan to discuss Glenbrook’s focus on payments education and share some of the fun and fascinating things that have happened in facilitating workshops for 34,000 (and counting) payments geeks. Listen in to hear behind-the-scenes insights from their workshop experiences and highlights from the latest offering, On-Demand Learning, as Glenbrook continues to evolve payments education with the changing industry landscape.

Banking Industry Embedded Finance Fast Payments Open Banking Technology

Episode 254 - Reshaping How We Move Money with Booshan Rengachari, Finzly

Booshan Rengachari, CEO of Finzly, joins Glenbrook’s Elizabeth McQuerry and Simon Skinner to discuss how software, fast payments, and open banking are reshaping the banking industry and the way we think about financial services.

Artificial Intelligence Authentication BNPL Cross-border Payments Fast Payments Glenbrook Open Banking Payments Fraud Regulatory Environment Technology Tokenization

Episode 253 - Glenbrook Partners: 2024 Payments Industry Trends Wrap Up

The Glenbrook partners reflect on key trends and challenges in the payments industry that shaped 2024 - from generative AI, open banking, the evolving regulatory landscape, and the rise of fast payment systems worldwide. And you can't get the Glenbrook team in a "room" without discussing ongoing fraud implications, orchestration in merchant payments, and the progress of tokenization. Tune in to hear insights from our industry experts on these themes and more as we wrap up the year and look towards 2025.

Banking Industry Cross-border Payments Data Financial Inclusion Treasury & Cash Management

Episode 251 - Bridging the Communication Gap Between Treasury and Payments with Debopama Sen, Citi Treasury and Trade Solutions

Debopama Sen, Head of Payments at Citi Treasury and Trade Solutions, joins Glenbrook for this episode to explore how treasury and payments professionals can collaborate on opportunities presented by the evolving payments landscape.

Apple Mobile Wallets Security Technology Tokenization

Episode 250 - Fanning the Flames: Ten Years of Apple Pay

Yvette Bohanan and Russ Jones celebrate the 10-year anniversary of the announcement of Apple Pay by reflecting on its origins, challenges, and successes. The episode highlights key features like tokenization, encryption, and biometric authentication, emphasizing Apple Pay's focus on security, privacy, and convenience. Tune in to take a look back at Apple Pay’s significant impact on the payments industry and a look forward to its continued expansion.

B2B Payments

Episode 248 - The Ins and Outs of Payouts with Manish Vrishaketu, Tipalti

Manish Vrishaketu, Chief Customer and Operations Officer at Tipalti, joins us for this episode to dive into why payouts have been overlooked for so long, what makes them challenging to master, and what is happening that may make things better and easier for a “niche” specialization in our industry that happens to be incredibly important for every company on the planet.

Fast Payments

Episode 246 - Going Real-Time with Dimitri Dadiomov, Modern Treasury

In this episode, we go deep on the state of real-time payments with Modern Treasury's Dimitri Dadiomov to understand whether we might be reaching the elusive “tipping point” for real-time payments in the U.S. and which players and what kind of use cases might be driving the growth.