Banking Industry Card Issuers Data Merchants Payment Operations Payments Fraud

Episode 259 - Using Real-Time Merchant Intelligence to Enhance Transaction Visibility, with Oban MacTavish, Spade

In this episode, Oban MacTavish, CEO and Co-founder of Spade, joins Glenbrook's Drew Edmond to explore payments optimization by focusing on merchant data, and how issuers make decisions about card transactions.

Card Acceptance Card Payments Consumers Credit Cards Merchants

Episode 258 - Giving the Green Light to Surcharging, with Emily Tsitrian, Yeeld

Surcharging is a tricky issue with a lot of different stakeholder perspectives to consider. In this episode, Emily Tsitrian, co-founder of Yeeld, joins Bryan Derman and Drew Edmond to share industry insights on this emerging practice and how businesses can best implement surcharging while staying compliant.

Glenbrook Glenbrook Payments Education Technology

Episode 255 - Glenbrook’s On-Demand Learning Launch and Behind the Scenes with the Payments Education Team

Debbie Bartoo and Russ Jones join Yvette Bohanan to discuss Glenbrook’s focus on payments education and share some of the fun and fascinating things that have happened in facilitating workshops for 34,000 (and counting) payments geeks. Listen in to hear behind-the-scenes insights from their workshop experiences and highlights from the latest offering, On-Demand Learning, as Glenbrook continues to evolve payments education with the changing industry landscape.

Artificial Intelligence Authentication BNPL Cross-border Payments Fast Payments Glenbrook Open Banking Payments Fraud Regulatory Environment Technology Tokenization

Episode 253 - Glenbrook Partners: 2024 Payments Industry Trends Wrap Up

The Glenbrook partners reflect on key trends and challenges in the payments industry that shaped 2024 - from generative AI, open banking, the evolving regulatory landscape, and the rise of fast payment systems worldwide. And you can't get the Glenbrook team in a "room" without discussing ongoing fraud implications, orchestration in merchant payments, and the progress of tokenization. Tune in to hear insights from our industry experts on these themes and more as we wrap up the year and look towards 2025.

Banking Industry Cross-border Payments Data Financial Inclusion Treasury & Cash Management

Episode 251 - Bridging the Communication Gap Between Treasury and Payments with Debopama Sen, Citi Treasury and Trade Solutions

Debopama Sen, Head of Payments at Citi Treasury and Trade Solutions, joins Glenbrook for this episode to explore how treasury and payments professionals can collaborate on opportunities presented by the evolving payments landscape.

B2B Payments

Episode 248 - The Ins and Outs of Payouts with Manish Vrishaketu, Tipalti

Manish Vrishaketu, Chief Customer and Operations Officer at Tipalti, joins us for this episode to dive into why payouts have been overlooked for so long, what makes them challenging to master, and what is happening that may make things better and easier for a “niche” specialization in our industry that happens to be incredibly important for every company on the planet.

B2B Payments Fintech

Episode 247 - From the Vault: Multiplayer Fintech Builds a Winning B2B Service – Robin Gandhi, TripActions (Episode 146)

It’s September 2024, and this month, we’re focusing on business-to-business payments. B2B payments are difficult because so much information must be exchanged for them to process efficiently. But there’s more to it than that. For this episode, we pulled a favorite from our vault - number 146, a discussion between George Peabody and Robin Gandhi. Since this aired in March of 2021, Robin has moved to a post as Chief Product Officer at Nium, and TripActions has rebranded to Navan. But the underlying ideas discussed regarding B2B are still important - and this idea of multi-player fintech and what it means for B2B payments is quite relevant.

Fast Payments

Episode 246 - Going Real-Time with Dimitri Dadiomov, Modern Treasury

In this episode, we go deep on the state of real-time payments with Modern Treasury's Dimitri Dadiomov to understand whether we might be reaching the elusive “tipping point” for real-time payments in the U.S. and which players and what kind of use cases might be driving the growth.

Merchants Pay by Bank Payment Service Provider

Episode 238 - Will Pay by Bank Really Compete with Cards? Trevor Nies, Adyen

In this episode, we sit down with Trevor Nies, SVP, Global Head of Digital at Adyen to discuss the pay by bank landscape in the US compared to other countries, why the US seems to be facing some headwinds, and what merchants should be thinking about when it comes to implementing pay by bank.

B2B Blockchain Distributed Ledger Technology ISO 20022

Episode 233 - How unexpected technology combinations can lead to practical payment solutions with Glendy Kam, Tassat

In searching for guests who will inspire us to eschew false choices in favor of unexpected combinations, we met Glendy Kam, Chief Product Officer at Tassat. In this episode, Yvette enjoyed geeking out on payments innovation with Glendy and digging into how Tassat is creating an infrastructure enabling $1.4Tr in payments for commercial bank customers.  For all the participants who have been through a Glenbrook workshop and have asked about real-world use cases for distributed ledgers and blockchain technologies in payments, or are trying to figure out how to combine new and existing technologies to solve a problem, this episode is for you. Enjoy!

CBDC Digital Currency Federal Reserve

Episode 230 - Talking Central Bank Digital Currencies with Jim Cunha, Former EVP, Federal Reserve Bank of Boston

Glenbrook sat down with Jim Cunha, former EVP at the Federal Reserve Bank of Boston, to discuss the capstone project of his career - Project Hamilton - and the questions he and his team sought to answer as they embarked on their CBDC experiment.

Merchants Payment Operations Payments Acceptance

Episode 224 - Creating Best-in-Class Payment Experiences at Scale with Luda Sokolov and Aarti Bharathan, Google

In this episode, we talk with two Google leaders, Luda Sokolov and Aarti Bharathan, who have been on a relentless mission to make the work of the Google teams supporting payments for billions of people worldwide more efficient, stable, and scalable.

B2B Payments Fast Payments

Episode 216 - Fanning the Flames: Payments Post #5

Each month, Justin Pituch recaps the news that got Glenbrook talking in his Payments Post. In a "double feature" for June and July, Justin covered two major themes: 1) organizations responding to greenfield opportunity in fast payments and 2) organizations recalibrating their post-COVID fintech bets. In this Fanning the Flames episode, Justin and Yvette Bohanan discuss these developments, as well as Justin's recent Payments Views posts on the pain of B2B and how ISO 20022 could help solve B2B data challenges. 

Acceptance BNPL Fintech Merchants Payments Fraud Risk

Episode 206 - What’s Hot, What’s Not, and What We’re Watching: Checking in at 2023’s Halfway Point with Glenbrook

In this episode, Yvette Bohanan sits down with Bryan Derman, Chris Uriarte, and Drew Edmond to take stock of payment industry trends as we reach the halfway point of 2023, to hear their perspectives on what’s hot, what’s not, and what are they watching as we venture into the second half of the year.

Fast Payments Global Payments

Episode 197 - The Core Processor's Perspective with Carlos Netto and Sarah Hoisington, Matera - Pix Series #2

In the second installment of our series on Pix, Carlos Netto, CEO and Co-Founder of Matera and Sarah Hoisington, Vice-President of Strategy and Marketing discuss what makes Pix “tick", and the challenges and opportunities presented to the banks responsible to implement this new payment system.