Payments On FireTM podcast series is where payment issues are reviewed, dissected, and batted around with industry leaders. In other words, a good conversation between payments geeks.
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Episode 101 – The U.S. Faster Payments Council – Kim Ford
In this Payments on Fire® episode, Faster Payments Council Executive Director Kim Ford discusses the Council's work, the U.S. Faster Payments Barometer survey, and where we are today with Glenbrook's Beth Horowitz Steel and Elizabeth McQuerry. Take a listen and take the survey. You'll contribute to the Council's education, planning, and prioritization work.
Episode 100 – Strong Customer Authentication – Russ Jones, Glenbrook Partners
For a nanosecond, about seven years ago, I thought the payments industry was entering a steady state where change, while sure to be accelerated by technology, was going to settle down to the familiar sedate pace the payments industry had taken for decades.
Episode 99 – Reducing Chargeback Handling Pain – Rick Lynch, Verifi
One of the privileges of using a card to make a payment is the ability to dispute that charge should something go wrong. Maybe you ordered one garden rake but got charged for two. Perhaps you ordered a sweater and, as my colleague Allen Weinberg puts it, "got shipped a box of rocks." Or you discover a charge that you didn't make on your card account and believe it's fraudulent.
Episode 98 – Google Pay Deep Dive with Google’s Steve Klebe
The global spread of digital payments gets a huge boost from giants like Google. Google's Google Pay is far more than just a wallet, and the subject of this Payments on Fire® episode with Steve Klebe.
Episode 97 – Data Breach Prevention, Investigation, and Remediation – Chris Uriarte, AON Cyber Solutions
Here on Payments on Fire® we've spoken a lot with risk and fraud management firms that generally offer some combination of services and technologies that promises to lower customer exposure to payments fraud, data theft, and operational risk.
Episode 96 – Enterprise Risk, No Time to Relax – Tricia Phillips, Kount
The task of risk management in the payments business keeps getting bigger. Where once the concern was confined to payments alone - starting with counterfeit checks and currency - payment electronification has created a universe of potential risks. Risk now includes fraudulent cards, system and network hacks, data breaches, and account takeover with all the havoc that can produce.
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