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A leading payments industry news source for more than 17 years. Glenbrook curates the news and keeps you abreast of the important daily headlines in payments.
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January 4, 2021
On the web
Use it or lose it: Gift cards could become worthless if the issuer goes bankrupt
SF Chronicle
“If you received a gift card for Christmas, first thank the giver, then use it. Fast. Many companies that issue gift cards — such as retailers, restaurants, movie theaters, gyms and spas — have been hard hit by pandemic shutdowns and are closing in large numbers. The number of retailers filing for bankruptcy in 2020 was the highest since 2009, according to S&P Global Market Intelligence. When companies go bankrupt, their gift cards can become worthless. With smaller companies, it can happen overnight. With larger companies, consumers often have a period of time to use their gift cards, but not always.”
March 20, 2020
On the web
Instagram founder launches gift card site for quarantined restaurants
TechCrunch
Coronavirus quarantines are hurting local businesses, but Instagram co-founder Mike Krieger wants to help them keep revenue rolling in. Krieger and his wife Kaitlyn this week launched SaveOurFaves, a directory of Bay Area restaurants selling gift certificates to offset lost income amidst “shelter in place” orders across the region. Users can search for restaurants or browse by neighborhood, and then click through to buy gift certificates straight from the eateries with no added fee from SaveOurFaves.
January 6, 2020
On the web
What Happens to Unused Gift Card Money?
The Hustle
“Most people who receive a gift card are quick to put it to use: More than 70% of all gift cards are redeemed within 6 months of purchase, according to one survey. But after that first 180 days, the rate of use tends to stagnate. At the one year mark, just under 80% of cards are redeemed — and as time passes, they are less and less likely to see the light of day. At any given time, 10% to 19% of gift card balances remain unredeemed — and around 6% of gift cards are never even used.”
August 27, 2019
On the web
The Gift-Card Budget
The Atlantic
“No state has had more success with this approach than Delaware. “Delaware does have the vast majority of gift-card money,” says Michael Rato, a lawyer who works on unclaimed-property cases—a consequence of the fact that an outsize number of businesses incorporate there. Mayrack estimates that money from unused gift cards is the fourth most common type of unclaimed property her office encounters, after securities, uncashed checks, and accounts-receivable credits; all told, the state’s unclaimed-property fund accounts for 10 percent of its entire annual budget.”
November 28, 2018
On the wires
First Data’s 18th Annual Prepaid Consumer Insights Study Shows Growth Trends in Branded Currency
“The average consumer is spending $59 more than the original value of their gift card, up $21 from 2017, according to the 2018 Prepaid Consumer Insights Study released by First Data (NYSE: FDC) today. The report shows significant lift is being generated from gift card spend and continues to highlight a year-over-year branded currency growth trend; for the fifth consecutive year, when purchasing with a gift card, consumer overspend has increased.”
November 12, 2018
On the wires
Holiday Shopping Preview: Blackhawk Network Reveals Top 2018 Consumer Gift Card Preferences; Dining and Movie Categories Expected to Lead Strong Gift Card Sales
“With the reveal of its 2018 holiday shopping preview today, Blackhawk Network expects strong holiday gift card sales led by the dining, movie, sporting goods, beauty supply and specialty home goods categories. The new report* examines trends from Blackhawk’s own U.S. sales data in addition to insights from its 2018 State of Consumer Gift Card Preferences survey.”
August 22, 2018
On the wires
First Mobile-Enabled Lottery Card™ Debuts in Ohio
“The new mobile-enabled Lottery Card™, now available in select grocery and retail stores statewide, allows Ohio consumers to buy and play Powerball® and Mega Millions® in a new, convenient and fun way. Ohio is among the first states to debut this digital lottery option, which allows players to enter these draw games on their phones.”
May 8, 2018
On the wires
InComm Launches Health Plan-Sponsored First Years Wellness Card™ To Support Babies’ Well Being
“InComm, a leading prepaid product and payments technology company, today launched its First Years Wellness Card™, a health plan-sponsored program that provides new parents with a restricted-spend prepaid card and special discounts to purchase everyday items they need to keep their babies healthy and happy. Walmart, Walgreens, Duane Reade, Fred’s Pharmacy, Dollar General and Family Dollar are among the retailers that currently accept the card.”
