In this episode, we are exploring one of the “buzziest” buzz words in payments today – orchestration.
If you have been in the payments space for a long time, your reaction to hearing about orchestration might be “What’s all the fuss about? We’ve been evolving these capabilities for decades.” If you are new to the industry, you may think this is some kind of high-performance jet fuel that is painfully needed to improve a rather opaque transaction processing environment.
We also can observe that providers have different definitions of orchestration. For example, Cybersource describes orchestration as a platform to manage end-to-end online payments processing, across different payment methods, channels, and geographies. Spreedly, by comparison, emphasizes the benefits of orchestration, highlighting how orchestration enables new market expansion, keeps payments secure and in compliance, and enables payments stacks to adapt in support of various business strategies.
Joining Yvette Bohanan are two Glenbrook colleagues, Simon Skinner and Samantha Gordon, who have been digging into orchestration solutions. They will be helping us define orchestration, offer a perspective on who should consider orchestration, and for those of you who do, a framework for thinking about orchestration.
Drawing on 24 years of experience in payments and risk management, Yvette has held many roles at Glenbrook, including facilitating Payments Boot Camp® workshops, hosting the Payments on Fire™ podcast, and developing industry-focused curricula. She is a “40 under 40” Portland Business Journal award recipient, Bank of America Inventor of the Year nominee, and the co-author of the highly anticipated “Payments Systems in the U.S. – Fourth Edition.”
Before joining Glenbrook, Yvette was the chief risk officer at eBay, a finance leader at Google, and the chief operations officer at YapStone. She has been an advisor to CapitalG and a mentor for 500 Startups. During her career, Yvette led payments strategy as a Director for Bank of America Merrill Lynch, led Global Payments Core Product Management at Amazon, and was a founder and the chief technology officer of PaylinX Corporation, which pioneered payment and fraud solutions for online merchants.