by Russ Jones | Jan 14, 2019
All of the 2019 prediction stories got me thinking about the mega trends in the payments industry. These are the year-over-year tectonic shifts in the industry that you can bet your company’s strategy on — maybe even bet your career on. In a landscape of trees, this...
by Russ Jones | Jul 17, 2018
In Glenbrook’s Payments Boot Camp™, we are always talking about payments systems – how they work, how they evolved, who uses them, who provides them, who profits from them, and how they are changing. So I was a little surprised when one of the participants...
by Russ Jones | Oct 19, 2017
Remember the good old days? You carried a Visa card and you could use it anywhere Visa was accepted. Visa logo on the front of the card; Visa acceptance mark on the merchant’s window. To the cardholder, it was a Visa transaction; to the merchant it was a Visa...
by Russ Jones | Jul 19, 2017
Amazon.com is in the news all the time with its continued expansion of markets and fulfillment centers, its focus on innovation and long term R&D, and, recently, some very non-intuitive acquisitions. It’s easy to get swept up in their story. But when a company...
by Russ Jones | Nov 3, 2016
We have started development on this year’s Innovation in Payments workshop, and I wanted to share our current thinking on a new topic we’re including for the first time –– the use of artificial intelligence technologies in the payments industry. AI technologies...
