Wikipedia says, “Bitcoin is a software-based online payment system.” But what sort of payment system is it? We get this question all the time when we talk about Bitcoin in our workshops. At Glenbrook we like to start each Payments Boot Camp talking about payments...
Our work in payment data cuts across many areas. Who has what data? How is it best monetized? How can it be put to use for better decision making? How can it be augmented and enhanced. It’s in this last area of “enhancements” that we’ve become fascinated with a new...
Our clients are starting to ask us who we think is going to win the mobile wallet war in 2014. Questions like: What’s happening with the Isis rollout? What’s the next likely step in the evolution of the Google Wallet? Is PayPal’s In-Store initiative getting any...
Micropayments is a problem that has never been solved in the payments industry. While there are various merchant-specific solutions for selling low-cost goods, the broader opportunity –– to pervasively enable micropayments –– continues to intrigue the payments...
Because we live in a tweet-constrained world, the short answer is yes. But I think every player in the financial services industry needs a Bitcoin strategy -- payments enablers especially. By strategy I mean that every company involved in payments should evaluate...
When I was a baby consultant some twenty years ago, I remember standing in Kepler's Bookstore in Menlo Park (remember book stores?) thumbing through a paperback book called "The Rules of Marketing". Rule #7 that said all successful markets will subdivide into...
What do eBay, Google, and Facebook all have in common? Sure, they all dominate their respective categories. And, yes, they all are hugely ambitious. Plus they all have demonstrated the ability to invent new markets. The other shared trait, in case you hadn't...
We recently sat down (virtually) with BOKU to learn more about how the company views the mobile payments market and where BOKU Accounts fits in the emerging mobile POS landscape. What follows is a summary of what we learned and our reaction to the their strategy...
Who knows what in payments? Sounds like a question begging for a snappy one-liner comeback. But this is a question we hear more and more from our clients. Particularly those that see the increasingly close relationship between payments and marketing -- and want to...
I went by the San Carlos Home Depot on the way to the Glenbrook office this morning and used PayPal's "Empty Hands" to pay for my purchase. The whole thing worked and I left the store with a Home Depot receipt that listed my payment method as "PayPal" instead of...
