by Drew Edmond | Feb 7, 2020
In Kavita Jiandani’s post Assessing a Merchant’s Payments Operations, she introduced Glenbrook’s methodology for our in-depth assessment of a merchant’s payments operations. In her introductory piece, Kavita highlights the major Key Assessment Areas we evaluate during...
by Russ Jones | Oct 19, 2017
Remember the good old days? You carried a Visa card and you could use it anywhere Visa was accepted. Visa logo on the front of the card; Visa acceptance mark on the merchant’s window. To the cardholder, it was a Visa transaction; to the merchant it was a Visa...
by Russ Jones | Jul 19, 2017
Amazon.com is in the news all the time with its continued expansion of markets and fulfillment centers, its focus on innovation and long term R&D, and, recently, some very non-intuitive acquisitions. It’s easy to get swept up in their story. But when a company...
by Chris Uriarte | Mar 20, 2017
This past week, over 1400 payments professionals convened in Las Vegas for the annual Merchant Risk Council (MRC) conference, an event that I’ve had the pleasure of attending for over a decade. While merchant fraud detection and risk management continue to be the...
by George Peabody | Jan 31, 2017
Business evolution—whether it’s automotive, bioscience, or in the payments industry—proceeds along a predictable path of incremental improvements and optimization. Until it doesn’t and a step function takes effect. Last year was sleepy compared to what we can expect...
