Inside the Digital Payments Workshop

As new forms of digital payments begin to take hold, the old assumptions no longer work. What does it mean to issue a card when there is no card? How can transactions be risk-managed when payments credentials are masked and scrambled by design? And what is the impact...

Nothing More Social

I read the Facebook announcement of payments through Messenger with interest, and just a touch of “about time”! After all, there is nothing more social than sending money to family and friends. And although much attention is paid in the press to the friend-to-friend...

Who We’re Watching in Payments 2012

What do eBay, Google, and Facebook all have in common? Sure, they all dominate their respective categories. And, yes, they all are hugely ambitious. Plus they all have demonstrated the ability to invent new markets. The other shared trait, in case you hadn’t...

On Online Tale (Social Payments in Action)

Editors note: Our colleague Carol Coye Benson recently experienced first hand the power of social payments and shares her experience in this post. To learn read more of Glenbrook’s thinking on social payments check out this post by Russ Jones. I had a great...

Glenbrook’s Model for Social Payments (A Work in Progress)

I’ve been thinking a lot lately about social payments, and have reached two conclusions. The first is that a payment facilitated by a social network is not a social payment—it’s just a normal customer-not-present payment. The second is that social payments are, by...