Customer Relationship Management - Glenbrook Partners, LLC

Poor Account Management: The Silent Killer of Payment Service Providers

by Drew Edmond | Jul 10, 2023

The major global payment service providers (PSPs) are in perpetual competition to provide their target merchants with the highest quality of payments acceptance technology. However, one of the most common reasons that Glenbrook sees merchants leave their PSP has...

Merchants Just Want to Sell More!

by scott | May 20, 2009

Some of us payments geeks often lose sight of what merchants really want – they just want to sell more. Selling more stuff is like 10 times more important to them than saving money on their costs of payment acceptance. Bill Me Later is but one recent example of...

Social Media Meets Financial Services

by scott | Mar 19, 2009

Erin McCune and I had a lot of fun today teaching our Workshop on Social Media (aka Web 2.0) and Financial Services. As seems to happen more and more these days, an informed and interested group adds their experiences into the mix and the combined information shared...

Poor Account Management: The Silent Killer of Payment Service Providers

Merchants Just Want to Sell More!

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