When I was a baby consultant some twenty years ago, I remember standing in Kepler's Bookstore in Menlo Park (remember book stores?) thumbing through a paperback book called "The Rules of Marketing". Rule #7 that said all successful markets will subdivide into...
I’m in Toronto for the EuroFinance conference which has the additional benefit of letting my try out the new PRESTO contactless fare system run by the Government of Ontario for GO Rail that brings commuters into Toronto. The system is being rolled out as a closed...
Yesterday Consult Hyperion's Dave Birch paid a visit to Glenbrook World HQ here in Menlo Park. We talked payments, consulting, emerging markets, and blogging. But the highlight was our test of his UK issued contactless payment sticker at the 7-Eleven next to our...
Last week we asked readers to help us capture a snapshot of U.S. market contactless/RFID terminalization. We were pleased to get 43 brave souls to respond. Here are the (admittedly anything but scientific) results: We also asked respondents to identify themselves...
We're looking for some impressions - from those of you "in the know" and from those of you who are just observant - about the state of contactless reader deployment at merchants in the USA. Below is a quick survey - we'd appreciate you giving us your opinions! If...
Glenbrook’s Jacqueline Chilton is in Salt Lake City for the Smart Card Alliance 2010 Payments Summit. If you have been fortunate enough to travel internationally lately, you will have noticed the efficient use of payments in many city transit systems. From the...
At Glenbrook, we’re pretty interested in what makes mass consumer adoption of new payments capabilities happen – or not. We’ve been talking lately about “brand as action” – the notion that consumers (and merchants) need a way to express how they are going to pay or...
[via WIRED magazine] 10 Best Uses for RFID tags: 6// Clubbers At Barcelona's Baja Beach Club, VIPs are injected with RFIDs linked to debit accounts, making wallets...
