Banking Industry

Failures of Branding

Failures of Branding

At Glenbrook, we’re pretty interested in what makes mass consumer adoption of new payments capabilities happen – or not. We’ve been talking lately about “brand as action” – the notion that consumers (and merchants) need a way to express how they are going to pay or be...

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Innovation in Business Models

Innovation in Business Models

We often think of innovation as being primarily technology-driven - but there are some great examples of innovations in banking that were simply business model or process changes involving little, if any, new technology. Two examples that have proven very valuable...

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Too Big Has Failed

Too Big Has Failed

Late last week, Thomas M. Hoenig, President and Chief Executive Officer of the Federal Reserve Bank of Kansas City, gave a speech in Omaha titled "Too Big Has Failed".A lesson to be drawn from Continental is that even large banks can be dealt with in a manner that...

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What Were They Thinking?

What Were They Thinking?

In an article titled Maybe This Is Why People Don't Like Banks?, Broox Peterson writes on his Payments Industry Regulatory Compliance blog about an AP wire story he read this morning:Apparently 30 states have agreements with the largest banks in this country to issue...

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The New Banks

The New Banks

Earlier this month, Stanford Senior Fellow Paul Romer wrote an op ed for the Wall St. Journal titled "Let's Start Brand New Banks" - writing that "investing the TARP funds in new banks will do more to help the troubled but potentially viable existing banks than giving...

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