At NetBanker.com Jim Bruene suggests that he’d pay $15 a month for a premium online banking service that included the following features:
- High-end website and iPhone app
- Long-term (7+ years) online storage of images, transactions, statements
- On-demand credit score like Credit Karma
- Credit bureau alerts when negative items hit
- Account aggregation with weekly summaries like Mint
- Email customer service with 30-minute or less turnaround time
- VIP phone and tech support with no phone tree
- No overdraft/NSF charges (within limits of course)
- Travel rewards/sweepstakes on electronic transactions
- Pre-filled one-click credit application
- Extra security options [EMc: fob?]
- SMS balance inquiry
- Iron-clad, no-fine-print security guarantee with 100% immediate reimbursement and emergency credit line
Tell us what you think (in the comments):
- Would you pay for a bundled premium service like this?
- Are there any additional features that you would want to be included?
- When it comes to fruition, do you expect this type of service will be offered by your bank, a card network, or a third party?
During her time at Glenbrook, Erin focused on client engagements in business payments, cross-border transactions, bill payment, and the intersection of corporate finance, banking, and ERP/accounting. She has nearly twenty years of experience leading increasingly complex payment initiatives for corporate clients and advising financial institutions and payment technologists on the development of their payment capabilities.
Erin is also the founder of Forte Financial, a consulting firm focused on corporate finance efficiency, technology, and process improvement. She is a past president of the Financial Women’s Association of San Francisco and also a two-term past president of the San Francisco Treasury Management Association. Erin is no longer with Glenbrook, but contributed greatly during her time at the firm.