I admit, I've got more than a casual interest in the future of small business banking. As an entrepreneur I can attest to the lack of solutions for smaller companies whose needs fall between the capabilities of their bank's retail platform and the suite of products available to its corporate customers.
But there are signs of hope on the horizon. Intuit is hiring product managers like crazy and has made some key acquisitions (Digital Insight) and as Dan Schatt (formerly of Celent and now at PayPal) observes the "Fiserv/Checkfree/Corillian/Billmatrix behemoth" may muster key functionality that banks can offer smaller businesses.
My fingers are crossed… but I realize it may still take awhile.
During her time at Glenbrook, Erin focused on client engagements in business payments, cross-border transactions, bill payment, and the intersection of corporate finance, banking, and ERP/accounting. She has nearly twenty years of experience leading increasingly complex payment initiatives for corporate clients and advising financial institutions and payment technologists on the development of their payment capabilities.
Erin is also the founder of Forte Financial, a consulting firm focused on corporate finance efficiency, technology, and process improvement. She is a past president of the Financial Women’s Association of San Francisco and also a two-term past president of the San Francisco Treasury Management Association. Erin is no longer with Glenbrook, but contributed greatly during her time at the firm.