Forrester on Remote Deposit for Consumers

Erin McCune

July 30, 2007

A new report from Forrester explores Remote Deposit for consumers. USAA is already doing it (see previous post).

Executive summary:

USAA has seen success in deposit growth since it began offering remote
deposit capture (RDC) capabilities to consumer depositors. Although RDC
adoption by businesses has been growing at a very fast rate, Forrester
believes that the service for consumers needs time to enable more
secure capabilities against fraud to be put in place, and to see if
mass-market consumers actually realize any benefits beyond convenience.
But with check writing quickly dwindling as a payments instrument, RDC
for consumers might not have time to evolve into readiness for mass
adoption, in which case it is likely to be a bridge technology relevant
for a maximum of 10 years.

Coming Soon: Remote Deposit Capture For Consumers?
The Payments Landscape Will Drive RDC Adoption
by Mary Pilecki
July 27, 2007
Forrester Research

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