I post often on the failure of IT projects and recommend specific project leadership and change management tips to salvage your key initiatives. Today Michael Krigsman, at ZDNet's IT Project Failures blog, highlights the critical role that training plays in ensuring success of technology implementations.
- Inadequate budget and planning for training
- Poor instructors and training material inappropriate for the audience
- Too much focus on specific tasks, too little focus on why the business process is changing and the benefits
- Training does a poor job of tying IT solution to business objectives and process
- IT doesn't ask for help from internal or external training resources
Read the whole post here.
Read the original source at Computer World.
During her time at Glenbrook, Erin focused on client engagements in business payments, cross-border transactions, bill payment, and the intersection of corporate finance, banking, and ERP/accounting. She has nearly twenty years of experience leading increasingly complex payment initiatives for corporate clients and advising financial institutions and payment technologists on the development of their payment capabilities.
Erin is also the founder of Forte Financial, a consulting firm focused on corporate finance efficiency, technology, and process improvement. She is a past president of the Financial Women’s Association of San Francisco and also a two-term past president of the San Francisco Treasury Management Association. Erin is no longer with Glenbrook, but contributed greatly during her time at the firm.