by George Peabody | Aug 8, 2019
One of the privileges of using a card to make a payment is the ability to dispute that charge should something go wrong. Maybe you ordered one garden rake but got charged for two. Perhaps you ordered a sweater and, as my colleague Allen Weinberg puts it, “got...
by George Peabody | Jul 10, 2019
Here on Payments on Fire® we’ve spoken a lot with risk and fraud management firms that generally offer some combination of services and technologies that promises to lower customer exposure to payments fraud, data theft, and operational risk. There’s...
by George Peabody | Jun 12, 2019
The task of risk management in the payments business keeps getting bigger. Where once the concern was confined to payments alone – starting with counterfeit checks and currency – payment electronification has created a universe of potential risks. Risk now...
by George Peabody | Jun 10, 2019
One of the biggest payments challenges for merchants is how to handle payment data – whether it’s at the POS or in the remote domain where eCommerce and mobile payments take place. A lot of this concern is driven directly by PCI DSS compliance and broadly...
by George Peabody | Jun 6, 2019
Digital identity is one of the most solution-resistant challenges to online commerce and, indeed, our online lives. It is basic to online trust, an elusive condition undermined by data breaches, abuse of our data by service providers, and fraudsters. That’s not...