Global Banks Call for Clearer AI Agent Liability Processes
TechInformed
"Six banks are calling for clearer dispute processes and liability allocation in agentic commerce as AI agents are given greater authority to complete purchases. In their “Building Trust in Agentic Commerce” principles paper, the banks say liability can become unclear when an AI agent exceeds the authority a customer gave it. The banks said agentic commerce has already moved from closed trials into live pilots and early scaling while standards, policies and consumer protections remain under development."
