PAYMENTS ON FIRE RESOURCE CENTER

Smart thinking for smart payments professionals

Payments On Fire is the industry’s leading resource center for payments professionals. Here, you’ll find the resources and thought leadership that only Glenbrook’s experienced team can provide. Curated news stories, insightful opinion papers, provocative podcasts, and more – it’s all the thinking you need to stay competitive in a dynamic payments world.

July 17, 2013

Bitcoin, Merchant Risk, and the Need for Speed

Bitcoin’s volatility continues to swing with the mood of investors, speculators, and the economic travails of countries like Argentina where Bitcoin usage is up sharply as concerns over the peso rise. The btc currency has swung between $70 and $100 since its astonishing mid-April high of $230. In other words, if you’re a bitcoin holder, […]

July 16, 2013

May 24, 2013

Is AribaPay a Game Changer for B2B Payments? Maybe. For now we have more questions than answers.

Recently Ariba/SAP and Discover announced that they intend to “transform” commercial payments. AribaPay is either the most significant B2B payments news in decades or just one more courageous entrant into the discouraging battlefield of B2B payments networks. We’re optimistic, and encouraged to see two strong players enter the fray.  We hope they will tackle head-on […]

April 26, 2013

EMV, Authentication and Bank Disintermediation in the U.S. Market: What’s a Bank To Do?

Merchants and terminals were a key focus at two major payments conferences this week:  NACHA and CARTES.  The issue of EMV in the U.S. and the high cost for merchants to replace their terminals was raised repeatedly. Estimates for the cost of replacement in the U.S. market vary widely: we’ve heard numbers from $2 billion […]

April 23, 2013

Sharp Turn Ahead: Is your organization facing a payments inflection point?

Glenbrook is kicking off a new payments organization optimization project for a biller client. Each time we do one of these projects, our client – with some embarrassment – admits that they think they are the only ones facing payments challenges. Nothing could be further from the truth! In fact, the smooth-running, optimized payments organization […]

April 19, 2013

Annual Glenbrook Payments Survey: Tell Us About YOUR Payments Organization

By Jacqueline Chilton We are conducting our third annual payments organization survey to learn how companies’ internal structures are evolving to manage the ever-increasing complexity of payments. We are eager to learn how your company manages payments, and how your payments organization is changing – whether you are a biller, eCommerce merchant, or retailer; whether you sell to consumers […]

March 18, 2013

The Rise of the Smart Transaction

When I was a baby consultant some twenty years ago, I remember standing in Kepler’s Bookstore in Menlo Park (remember book stores?) thumbing through a paperback book called “The Rules of Marketing”. Rule #7 that said all successful markets will subdivide into submarkets as they grow over time. One of the examples cited was how […]

March 14, 2013

Machine Learning: A Road to Smarter Payments

I recently had the time and opportunity to bone up on machine learning.  The opportunity that presented itself was a 10-week on-line course taught by a well known Stanford Computer Science professor, Andrew Ng.  The course, offered by coursera.org included lectures, quizzes, and programming exercises. It was great. And it really got me thinking about […]

March 13, 2013

Faster, Better, Cheaper - Like it or Not

A new wave of payment capabilities is hitting shores around the world. This wave is made up of better, faster, and cheaper “credit-push” systems.  That means that transactions enter the payments systems from the sender’s bank (like a wire transfer) rather than from the recipient’s bank (like a card or check).  Credit-push payments have a […]

October 17, 2012

September 24, 2012

The State of Payments – U.S. Market 2012

It’s hard to believe that the end of 2012 is in sight – and it’s almost equally hard to believe that three years ago, a few of us at Glenbrook were thinking, “gee – all the exciting stuff in payments has already happened”. Yet we don’t think we’ve ever seen so much action in the […]

August 18, 2012

August 13, 2012

June 11, 2012

Recent Payment Views

Fast Payments, Rich Data

Fast Payments, Rich Data

FedNow – the Federal Reserve’s new instant payment service – went live earlier this summer, and it could signal big changes ahead for B2B payments. Why? It comes down to data. B2B payments are rife with data challenges. In my last post, I described that the funds...

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Fast Payments, Rich Data

B2B: Why the Pain?

B2B payments keep commerce moving, but B2B transactions can be incredibly painful for both senders and receivers. Check usage remains stubbornly high in the B2B space, even post-lockdown. Manual processes abound. So what makes B2B transactions so difficult, even as...

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Payments Post #4: Glenbrook’s May Roundup

Payments Post #4: Glenbrook’s May Roundup

Welcome to the May installment of Payments Post, where we’re highlighting the news that got Glenbrook talking. The common thread that emerged in May was the American consumer. We observed a burst of news highlighting technology reshaping how American consumers make...

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