We’ve had over 35,000 professionals complete a Glenbrook workshop, and we constantly hear from participants that they were surprised by how something in the industry works or a specific data point. How people think about payment systems is largely driven by how they use them as an individual consumer, and also influenced by where they sit in their career. One of the goals of our payments workshops is to add clarity to ambiguous industry terminology. We also allow ample time for interactive Q&A, and whether the workshop is in-person or virtual, we hear some questions over and over. In this episode, Debbie Bartoo surfaces some of our most frequently asked workshop questions and lets Russ Jones guide us through the answers.