PAYMENTS ON FIRE RESOURCE CENTER
Smart thinking for smart payments professionals
Payments On Fire is the industry’s leading resource center for payments professionals. Here, you’ll find the resources and thought leadership that only Glenbrook’s experienced team can provide. Curated news stories, insightful opinion papers, provocative podcasts, and more – it’s all the thinking you need to stay competitive in a dynamic payments world.
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July 19, 2023
Episode 212 - Creating Customer Success in the Age of Embedded Finance with Ashley Isenberg, VP Revenue & Strategic Partnerships at Finix
Payments and financial products are regulated, complex, and often require support at the critical moment of the transaction or afterward. How is customer support evolving to meet the needs of companies and customers in the world of embedded finance? How should providers be thinking about customer support?
In this episode, Yvette sits down with Ashley Isenberg, VP of Revenue and Strategic Partnerships at Finix, and Glenbrook’s Drew Edmond to explore the ongoing evolution of customer support in the payments industry.
June 7, 2023
Episode 204 - Are We Ready to Pay by Bank? A Conversation with Eric Shoykhet, CEO & Co-Founder of Link Financial Technologies
What will it take - and are we ready - to “pay by bank”? Yvette Bohanan welcomes Eric Shoykhet, CEO & Co-Founder of Link Financial Technologies, to this episode to share his thoughts on the topic.
May 17, 2023
Episode 201 - Fintechs, Banks, and the Companies Joining Them Together – In Conversation with Tarun Gupta, Jump Capital, and Chris Uriarte, Glenbrook Partners
Yvette Bohanan and Chris Uriarte are joined by Tarun Gupta of Jump Capital to explore the current state of payments risk management across these alliances, and discuss the opportunities to make this new landscape safe, strong, and sustainable.
April 19, 2023
Episode 197 - The Core Processor's Perspective with Carlos Netto and Sarah Hoisington, Matera - Pix Series #2
In the second installment of our series on Pix, Carlos Netto, CEO and Co-Founder of Matera and Sarah Hoisington, Vice-President of Strategy and Marketing discuss what makes Pix “tick", and the challenges and opportunities presented to the banks responsible to implement this new payment system.
March 2, 2023
Episode 193 - Fanning the Flames: Help! Am I Becoming a Fintech?
What do Fintechs have to do with the cereal aisle? Tune in to this episode of Payments on Fire: Fanning the Flames to hear the answer to that question and more, as Glenbrook’s Chris Uriarte and Drew Edmond prepare for MRC Vegas 23.
February 22, 2023
Episode 192 - The Rising Value of Rich Account Data with George Throckmorton, Nacha
Nacha's Phixius is one of the better kept secrets in the U.S. payments landscape. Maybe that needs to change. Take a listen to Yvette Bohanan and George Peabody as they speak with George Throckmorton, Senior Director at Nacha and the head of Nacha’s Phixius data network initiative.
January 23, 2023
Episode 188 - Fanning the Flames: A Year in Travel - Turkey & Ethiopia
Next up in Glenbrook’s travelogue series, Nikhat Choudhury joins Yvette Bohanan to share her experience making payments on a recent trip to Turkey.
In this double feature episode, Elizabeth McQuerry and Bethany May also provide observations on the local payments scene in Ethiopia, including their use of the e-money wallet Telebirr.
October 18, 2022
Episode 180 - Fanning the Flames: Money20/20 Preview
Yvette Bohanan hosts Glenbrook’s Chris Uriarte, Cici Northup, and Joanna Wisniecka to discuss their attendance at the upcoming Money20/20 conference. Listen in to hear what noteworthy payments trends the team is paying attention to and what related themes they expect to surface at Money20/20. We’ll catch up with them after the conference to see what takeaways were most surprising or interesting.
July 21, 2022
Episode 172 - Fanning the Flames: Fast Payments on the African Continent
Glenbrook’s own Elizabeth McQuerry and Joanna Wisniecka just returned from spending a couple of weeks in Kenya leading training on inclusive payments systems.
While in the country, they got to play end-users of digital payments and experimented with M-PESA’s mobile money e-wallet. You may have been following their payments adventure on Glenbrook’s LinkedIn page
March 3, 2022
Episode 163 - Payments Infrastructure and Foreign Policy
In this timely episode of Payments on Fire®, Yvette Bohanan has gathered teammates at Glenbrook (Elizabeth McQuerry, Erin McCune, Cici Northup, and Joanna Wisniecka) to discuss the payment infrastructure supporting the foreign policy actions being taken as a result of the situation in Ukraine.
August 13, 2021
Episode 155 - Enabling Payments Operations and the Multiplayer Fintech Ecosystem - Dimitri Dadiomov and Rachel Pike, Modern Treasury
We continue our series on fintechs and how they improve payments and data handling flows.
One of the major trends that has emerged in the last five years is the "as-a-service" phenomenon. Payments as a service companies - true payment platforms for those offering payment capability as well as those needing to make and accept payments - are broadly available. Stripe is just one example. We are now seeing "banking as a service" providers proliferate.
July 8, 2021
Episode 154 - Fighting Disruption in Merchant Services with Payments Tech - Kyle Pexton and Nick Starai, NMI
If you want to understand the incumbent merchant services business, the industry that puts payments capabilities into the hands of merchants, take a listen to this Payments on Fire® episode. It focuses on the realities facing the major stakeholders in that portion of the payments industry through a discussion with NMI, a payments technology provider.
July 2, 2021
Episode 153 - How to Make B2B Payments in a Few Lines of Code - Brady Harris and Adam Steenhard, Dwolla - Payments on Fire® Fintech Series
The fintech phenomenon and the ability of software developers and their enterprise customers to embed payments capability into business processes relies on multiple forms of access.
June 21, 2021
Episode 152 - The Fast Payments Imperative - Elizabeth McQuerry, Glenbrook and Craig Ramsey, ACI Worldwide
Fast payments are “must haves” in most economies. Their key attributes make them superior to other bank-led, open-loop systems. The speed of money has caught up with the speed of our communications. As Glenbrook’s Elizabeth McQuerry puts it, “this is a convergence of ideas around the world, a commonality, around this single approach in payments.”
June 10, 2021
Episode 151 - The Fintech Network Built for SMB Payments - Marwan Forzley, Veem
We continue our fintech series on how fintechs deliver payments services that were formerly brought to market by banks or were just unavailable.
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