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September 28, 2018

On the wires

Chase Lets Customers Lock, Unlock Credit Cards from Their Phone and Computer

“With a new lock/unlock feature launching today, Chase is giving customers peace of mind with the power to temporarily turn off their Chase credit cards immediately, stopping them from being used when left behind or misplaced. The lock/unlock feature will allow customers to quickly lock or unlock their credit card right from their phones through the Chase Mobile app or by computer via chase.com to instantly block new purchases, cash advances and balance transfers.”

July 31, 2018

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June 29, 2018

Top Post

Inside Chase’s Strategy For Digital-only Brand Finn

Tearsheet

“Chase wants to take the lessons from the St. Louis pilot and offer Finn to a broader audience of digitally comfortable iOS users, ahead of an Android launch later this year. The St. Louis experiment yielded three key conclusions: Autosave triggered by rules is a priority for the customer community; a digital-only offering backed by a known, established player like Chase is a reason why customers trust Finn; and a 24-hour-a-day client-support team can replicate most of the functions of a brick-and-mortar branch. Customer feedback has inspired some product updates, including the ability to save a percentage of one’s paycheck, and pre-set autosave rules when customers spend at popular brands like Starbucks.”

June 15, 2018

On the web

Chase To Reach Business Owners Through ‘Business Advice Center On Wheels’

Tearsheet

“JPMorgan Chase is taking a new twist on meeting customers “where they are:” A 27-foot trailer at business events across the U.S., offering free one-on-one advice sessions on marketing, business insights and small-business financing. The trailer, which is called Chase BizMobile, is the latest iteration of the bank’s plans to grow face-to-face connections with business owners, alongside conferences and seminars it has organized for the last two years. The objective is to connect with clients and prospects who may consider taking up service offerings from the bank in the future.”

June 12, 2018

On the wires

Starbucks And Chase Introduce Starbucks Rewards Visa Prepaid Card

Business Wire

“Today, Starbucks and Chase announced the availability of the Starbucks Rewards Visa Prepaid Card, the first prepaid or debit product where you can earn Stars outside of Starbucks. It is the only general purpose reloadable (GPR) prepaid product that allows you to earn Stars for purchases you make with the card, with no monthly, annual or reload fees. The second co-branded product introduced by the companies this year, the Starbucks Rewards Visa Prepaid Card is a unique financial solution for a growing population of customers looking for alternative tools for money management while earning Starbucks Rewards in all places Visa is accepted.”

May 22, 2018

Top Post

Jamie Dimon Is Not Messing Around

Institutional Investor

“In the past two years alone, JPMorgan has poured more than
$20 billion into new products for digital banking, investment advice, trading, and cybersecurity. A frequent visitor to Silicon Valley, Dimon has partnered his bank with fintechs in peer-to-peer consumer payments and small business loans, online mortgages, and auto financing. Instead of fearing fintechs as disrupters, JPMorgan treats them as subcontractors — and has invested in more than 100 of them.”

March 26, 2018

On the wires

Citibank Announces National Digital Banking To Serve Clients Across the U.S.

“Citi today announced it will launch comprehensive, new mobile capabilities on the Citi Mobile App® for iPhone to serve the full spectrum of client needs nationwide. The range of new features, rolling out in the weeks ahead, will include seamless in-app account opening, a 360-degree view across all financial accounts and spending insights to enhance clients’ financial wellness. In addition, the app will offer a first-of-its kind among banks — non-Citi clients can create a profile and connect their accounts across financial services providers to benefit from the app’s account aggregation, spending insights and bill management features.”

March 22, 2018

On the web

Chase Pay builds visibility by tying up with retail rewards programs

Tearsheet

“Having merchants invite customers to use Chase Pay lets the bank control the payment experience, which is designed to let customers earn discounts through fuel rewards programs from Shell within Chase Pay, and build brand visibility at a time when non-bank mobile wallets like Apple Pay and Android pay become increasingly integrated with point-of-sale terminals.”

March 13, 2018

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March 8, 2018

On the wires

TouchBistro and Chase Introduce the Next Generation of Payment Technology for Restaurants

TouchBistro(Opens Overlay), the provider of iPad POS software that has helped more than 12,000 restaurants improve their business operations, is introducing TouchBistro Payments powered by WePay(Opens Overlay), a Chase company. The companies are teaming up to deliver two time-saving innovations busy restaurant owners need: instant payment processing; and a new, integrated mobile payment device that allows customers to easily pay at the table as they choose – tap, chip, and traditional magnetic strip.”