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October 30, 2020

On the web

Safaricom launches M-Pesa service for small businesses

Business Daily Africa

“Boda boda operators, food vendors and other small informal business owners will be able to separate business and personal funds on M-Pesa with a new feature on the money transfer service. Dubbed Pochi la Biashara, the feature allows the business owners who do not have a Lipa na M-Pesa line to receive money from customers into a separate wallet. “Business owners will be able to separate their business funds and personal funds allowing them to use business transactions to make better business decisions,” said Safaricom.”

January 7, 2020

On the web

July 3, 2019

On the web

Uber Eats Invades Restaurants With Dine-In Option


“Tired of cleaning up after take-out or getting hangry waiting at your table in restaurants? Well Uber Eats is barging into the dine-in business. A new option in some cities lets you order your food ahead of time, go to the restaurant, then sit down inside to eat, a tipster from competing dine-in app Allset tells us. We tested it, and Uber Eats Dine-In even waives the standard Uber delivery and service fees.”

April 17, 2019

On the web

March 8, 2019

On the wires

Sam’s Club Files Patent for Next-Level Scan & Go Test

“Since launching our Scan & Go two years ago, we’ve seen its popularity continue to increase. With the upcoming test, we’ll enhance the experience with the launch of a technology using computer vision and machine learning. Rather than having to locate the barcode and scan it just right, the camera in the app will identify the product with a simple hover and add it to the member’s shopping list. It’s as simple as that.”

February 4, 2019

On the web

Restaurants’ Own Apps Command Most Digital Orders, Research Indicates

Digital Transactions

“Discounts and other loyalty deals help explain the greater popularity of proprietary programs for restaurants, along with a desire among users to customize and streamline orders, NPD says.  Despite this lopsided result, third-party apps account for 40%, or “more than their fair share,” of the top 20 apps ranked by usage, whether third party or restaurant-branded, indicates the report, entitled “Delivering Digital Convenience.” The reasons consumers give for using third-party systems include functions like looking up items, paying for meals, and checking prices, NPD says. As might be expected, here, too, deals help boost usage.”

January 30, 2019

On the web

Chat app Line’s mobile payment service is getting its own Visa card


“Brown, Cony and the gang are coming to a credit card near you in Japan. Line, the messaging app company behind the cute sticker charactersannounced today that it is bringing its payment service to plastic through a tie-in with Visa. Line is Japan’s largest chat app with an estimated 50 million registered users. The cards will be released later this year and they’ll allow Line Pay, the company’s digital wallet service, to stretch beyond its existing merchant base to allow users to pay at any retailer accepting Visa .”

December 20, 2018

On the web

Mobile Shopping Is Stalling. Can Your Retail Business Buck the Trend?

Braintree blog

“Research group Forrester attributes just 2.5% of total US retail sales to smartphone transactions. 4 It found that while 21% of US adults with a mobile phone purchased physical goods weekly via mobile in 2016, just 16% did so in 2017. 5  Indeed, when using their mobile phones to shop, consumers frequently abandon their carts without making a purchase. And recent research shows that most Americans would rather make ecommerce purchases from a desktop computer. 6

November 26, 2018

Top Post

Over a third of all Black Friday web sales were made on smartphones

New York Post

“More than $2 billion of Black Friday sales were done on smartphones this year — blowing past a $1.4 billion record set by last year’s Cyber Monday shoppers, according to an Adobe Analytics report. Purchases made on mobile devices now account for just over one-third of Black Friday’s $6.2 billion in online sales — versus 29.1 percent in 2017.”

November 20, 2018

On the web

Retailers, payment platforms unveil mobile technologies to raise omnichannel game

Mobile Payments Today

“Smartphones impacted more than one-third of the $1 trillion in holiday sales in 2017, according to a September blog post by Fiona Swerdlow, vice president and research director at Forrester Research. She said in the three months before her post, 73 percent of U.S. smartphone owners had researched physical products on their phones while they were in the store, and 46 percent of EU-5 smartphone owners did the same.”

November 8, 2018

On the web

Study: Mobile Empowers Retailers To Catch Shoppers At The Point Of Intent

Retail Touch Points

“Retailers clearly understand shoppers’ interest in more targeted promotions: 77% of executives believe that customers expect them to anticipate their needs by analyzing loyalty, purchase history and brand interaction data. Cutting-edge retailers are leveraging AI to create systems that continuously learn from every visit, ensuring that the shopper is given the most relevant experience possible from the moment they load a page or step inside a store.”

October 26, 2018

On the web

Banks seek to adapt to mobile-first customers

Mobile Payments Today

“But that expectation is not limited to just one demographic as consumers of all ages expect simplicity and speed from mobile apps and devices. That said, what can financial institutions do to keep pace? USAA often is at the forefront of digital experiences because its unique place in the industry forces it to do so. The bank’s customers consist of military members, and their families, spread across the globe.”

October 3, 2018

On the wires

ControlScan and P97 Networks Partner to Enhance Mobile Commerce Security for Fuel and In-Store Transactions

ControlScan, a leader in managed security and compliance solutions that help secure networks and protect payment card data, is partnering with P97 Networks, the leader in cloud-based mobile commerce, in-vehicle payments and digital marketing solutions, to provide enhanced security controls for mobile payment services in the convenience, fuel retailer, quick-serve restaurant and related industries.”

October 1, 2018

On the wires



“The mobile and online payment platform said the pilot service will offer “a wealth of information on the culture and history of both venues,” including a map, a guide to individual stalls and products, information on German behavioral norms, like how to toast with a glass of beer and advice on when and where it’s OK to take photos. Users can also pay for what they buy through the Alipay app, with processing handled by European company Blue Code, in partnership with local banks.”

August 17, 2018

On the web

May 7, 2018

Top Post

The Same Old Problems Plague the ‘Pays’ As Adoption Levels Show ‘Signs of Slippage’

Digital Transactions News

“That turnaround may be more urgently needed than ever. Not just Apple Pay, but the two other major third-party contactless wallets, Google Pay (formerly Android Pay) and Samsung Pay, are tracing a slow but definite descent in adoption among smart-phone owners, according to the latest tracking results from Phoenix Marketing International, a Rhinebeck, N.Y.-based firm that periodically checks on mobile-wallet usage.”

May 2, 2018

Top Post

April 23, 2018

On the web

Continuing to Make Choice a Reality with Samsung Pay


“Today, we have begun rolling out the ability for consumers to use PayPal within Samsung Pay and make purchases at the millions of retailers that accept Samsung Pay. Samsung Pay users can load their PayPal account with the debit card or bank account found in their PayPal Wallet for use in-store – all while continuing to earn Samsung Rewards points. It’s convenient for consumers, because Samsung Pay works with both NFC and MST—that is, it works almost anywhere you can swipe or tap a card.”

March 21, 2018

On the wires

New Mobile Sales App Maestro Enhances Digital Retailing Experience for Customers by Taking Car Buying Experience Fully Digital

“Responding to a new generation of automotive buyers who expect to transact quickly with easy-to-use digital tools, FordDirect is unveiling Maestro, a new mobile sales app for Ford and Lincoln dealers that provides a seamless “greet to deliver” sales experience, whether the customer starts the shopping process online or in the dealership.”

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