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A leading payments industry news source for more than 17 years. Glenbrook curates the news and keeps you abreast of the important daily headlines in payments. 

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May 13, 2026

On the web

The American Express Digital Payments Trendex

American Express

"Amid rapid innovation in the payments ecosystem, the 2025 American Express Digital Payments Trendex provides a view into what is helping drive decision-making for U.S. consumers and merchants when it comes to payments — from shifting payment preferences to the rise of AI-powered commerce — and underscores the central role of trust, experience and established habits in enabling adoption. Payment choice has expanded — now consumer adoption is the opportunity"

May 7, 2026

On the web

From Credit Cards To An AI Concierge: How Amex Ventures Backs Startups Building Autonomous Commerce

Crunchbase News

"In the era of AI, the financial services giant is working to evolve from a luxury credit card issuer with benefits to a “global agentic concierge” that autonomously handles everything from dinner reservations to complex international trips for its members. With that in mind, its venture arm, Amex Ventures, is backing startups that build the financial and technical infrastructure for a more autonomous economy."

May 4, 2026

On the web

AmEx CEO Stephen Squeri - Why Agentic Commerce Is More Fraught With Risk Than Traditional E-Commerce

Diginomica

"Stephen Squeri, CEO of American Express, is thinking a lot about AI and the role it will play in the financial services giant. The impact internally has been positive, helping the firm to achieve more, more quickly. The firm introduced the AmEx Agentic Commerce Experiences or ACE Developer Kit, intended to enable the integration of American Express Cards into AI-powered transactions with trust and control. Along with this came AmEx Agent Purchase Protection, a claimed industry-first commitment to back card members by protecting registered agent purchases."

April 27, 2026

On the web

American Express Partners with Anthropic to Make U.S. Resy Restaurants Discoverable in Claude

American Express

"Claude users can now explore U.S. Resy restaurants directly in their conversations when deciding where to eat. Whether it’s a low-key dinner in the neighborhood or an all-out special occasion, Claude connects to Resy to help diners browse available tables in real time and secure a table seamlessly.  This partnership also reflects American Express’s focus on creating AI-powered experiences for Card Members and embedding its unique assets, like Resy, into leading AI platforms."

April 16, 2026

On the web

American Express to Acquire Hyper, Adding to Its AI Expertise and Expense Management Capabilities

American Express

"American Express announced that it has entered into an agreement to acquire Hypercard (Hyper), an agentic expense management company, adding to Amex’s AI expertise and capabilities across its commercial services business. Hyper’s team of AI experts will help American Express continue to build agentic tools and AI-powered solutions that help businesses automate processes and simplify operations."

American Express Offers Customers Protection From Agentic Purchase Errors

MSN

"American Express extended its card member purchase protections to agentic purchases as it also introduced its agentic commerce developer kit on Tuesday. Under the protection commitment, if an American Express card member authorizes an AI agent to make a purchase and that agent sends American Express the customer's authenticated purchase intent, the credit card company will protect eligible customers from charges related to AI agent error."

April 14, 2026

Top Post

American Express Debuts Agentic Commerce Experiences (ACE)™ Developer Kit and Announces Industry-First Protection for Registered Agent Purchases

Business Wire

"American Express is building for the next era of commerce. As AI agents reshape how Card Members make everyday transactions, the company is bringing its longstanding tradition of trust, security, and service into AI-powered commerce. Today, American Express is introducing an agentic commerce developer kit and announcing Amex Agent Purchase Protection™, an industry-first commitment to extend its backing to Card Member purchases made by registered AI agents across its network."

March 25, 2026

On the web

American Express Refreshes Business Card Line With Eight New, Enhanced Features, Including AI

MSN

"American Express introduced its new Graphite Business Cash Unlimited card and will debut a new Corporate Cash Back Card in the fall as it seeks to keep existing business customers and attract new ones. During the year, the company plans to release eight new or enhanced products that are designed to simplify financial operations and improve productivity for businesses. The updates include new expense management software and a new ChatGPT Business statement credit for the U.S. Business Platinum and Business Gold Card."

March 18, 2026

On the web

American Express Now Offers Virtual Cards in Concur Expense to Simplify Expense Management

American Express

"American Express announced the integration of American Express Virtual Cards into Concur® Expense, expanding its partnership with SAP® Concur to deliver integrated spend management solutions to enterprise clients. Employees can use Virtual Cards for business spending while administrators maintain control through built-in spending limits, get added security through uniquely generated Card numbers, and can review, manage and reconcile expenses all in one place."

February 12, 2026

On the web

American Express Launches Flexible Payment Option to Help Support Small Business Cashflow

American Express

"American Express announced the introduction of Flexible Payment Option (FPO), a feature designed to offer businesses greater ability to manage and control their cashflow needs with an instant line of credit. FPO is available for new American Express Business Platinum and Gold Cardmembers, providing them the option to repay their statement balance in full or pay a portion over time, with interest. Business Cardmembers also continue to get up to 54 calendar days interest free until their payment is due."

January 21, 2026

On the web

Amex Expands Pay Over Time Auto-Enrollment to Business Green, Gold and Platinum Cards

CNBC

"While Amex is traditionally known for its pay-in-full card model, the company is making adjustments to its card lineup to accommodate the changing needs of business owners. Pay Over Time is a buy now, pay later feature that applies to eligible purchases. Amex states that annual fees, cash advances, including cash and other cash equivalents, certain insurance premiums and any other fees owed to American Express are not eligible for Pay Over Time."

November 13, 2025

On the web

2025 American Express Shop Small Impact Study Results

American Express

"Sixteen years after creating Small Business Saturday®, American Express continues to champion the small businesses that fuel local economies across the country. Ahead of Small Business Saturday on November 29, the 2025 American Express Shop Small Impact Study1 reveals what is top of mind for U.S. consumers and small business owners this holiday shopping season."

November 6, 2025

On the web

American Express and Emburse Announce Expanded Partnership and New Ways to Automate Expense Management for Emburse Enterprise Customers

American Express

"American Express and Emburse are expanding their strategic partnership with the launch of two new features — American Express Virtual Card issuance and Real-Time Transaction Data — in Emburse Enterprise Expense, an AI-powered platform that helps large organizations simplify travel, expense, invoice, and payment workflows while improving visibility and control."

September 15, 2025

On the wires

American Express Launches All-in-One Travel App and Digital Tools to Simplify and Enhance the Premium Travel Journey

Business Wire

"American Express is making the travel experience easier, smarter, and more personalized with the launch of new digital tools designed to elevate every stage of the travel journey for Card Members. These new tools can help make unforgettable travel even more accessible while meeting Card Members’ evolving travel needs and preferences. Features include: destination inspiration, smart planning tools, and seamless booking."

August 5, 2025

On the web

American Express and Toast Announce Strategic Partnership to Help Elevate Hospitality Experiences

Toast

"American Express and Toast announced a strategic, multi-year partnership, focused on powering more personalized hospitality experiences across the vast network of Resy, Tock, and Toast restaurant locations in the United States to create better dining experiences that drive more guests to restaurants. The companies plan to build tools for restaurants to create more seamless and personalized hospitality experiences combining the power of Resy and Tock’s guestbook capabilities and Toast’s Digital Chits technology."

June 12, 2025

On the web

New Coinbase One Card to Launch on the American Express Network

American Express

Today, at Coinbase’s State of Crypto Conference, Coinbase announced that it will launch its first credit card, the Coinbase One Card, on the American Express Network. The Coinbase One Card will offer up to 4% Bitcoin back on every purchase, offered by Coinbase and Cardless, and issued by First Electronic Bank. The card will be exclusively available to Coinbase One members in the U.S., and more details will be available this fall.

May 22, 2025

On the web

American Express Expands Footprint in the Caribbean

American Express

"From Barbados to Bermuda, your Amex Card is now accepted across 22 Caribbean islands like never before. Over the past few years, American Express has worked to expand acceptance in the region, fostering partnerships with local banks and elevating the experiences offered Card Members. Turks & Caicos, The Bahamas, Antigua & Barbuda, and Jamaica have the highest Amex acceptance rates, while St. Lucia and St. Kitts & Nevis follow closely behind."

April 10, 2025

On the web

March 7, 2025

On the web

American Express to Acquire Expense Management Software Company Center

American Express

"American Express announced that it has entered into an agreement to acquire Center, a software company modernizing expense management. Center’s software, together with American Express’ corporate and small business cards, will aim to create a seamless expense management platform that delivers more value across the commercial card payments process – from choice in premium card offerings and rewards to automated accounting and reconciliation."

February 27, 2025

On the web

China Sets New Standards for Global Transactions With Alipay’s Seamless American Express Payments

Travel And Tour World

"American Express and Alipay have unveiled a groundbreaking payment feature enhancing convenience for international travelers visiting China. As the first foreign payments network licensed to process Renminbi transactions in China, American Express has taken a significant step toward expanding its global presence. The company has partnered with more than 30 of China’s leading banks, third-party payment institutions, and mobile wallet providers."

February 25, 2025

On the wires

January 16, 2025

On the web

American Express Agrees to Pay More Than $138 Million to Resolve Wire Fraud Investigation In Connection With The Sales And Marketing Of Wire Products

Justice

"American Express Company has entered into a non-prosecution agreement with the U.S. Attorney’s Office for the Eastern District of New York (the Office), and has agreed to pay more than $138 million for engaging in sales practices that provided inaccurate tax advice to customers and potential customers of AMEX for two wire products, Payroll Rewards and Premium Wire (PR/PW)."

December 6, 2024

On the web

November 20, 2024

On the web

November 11, 2024

On the web

October 22, 2024

On the wires

October 16, 2024

On the web

October 15, 2024

On the web

Pivot Payables Joins American Express Sync™

Business Wire

"Pivot Payables Inc., a fintech company delivering corporate financial operations solutions, announced a new integration with American Express. The integration offers American Express® U.S. Business and Corporate Card Members the ability to generate virtual Cards within PivotLynx, Pivot Payables’ accounting automation application, ensuring requests are routed to managers for budget approval and cost accounting."

October 1, 2024

On the web

September 5, 2024

On the web

American Express and Knot Team Up to Simplify Adding Card-on-File Payment Information

Business Wire

"American Express and Knot have teamed up to launch a new pilot feature that simplifies adding payment information at select merchants. The feature rolled out as a limited pilot for select American Express customers to enable them to seamlessly add their payment information for some of their favorite merchants, including Bloomingdale’s, Hilton and Macy’s, to enjoy a continued smooth checkout experience."

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