This client enlisted the help of Glenbrook to conduct a thorough assessment and provide concrete recommendations to improve their payments strategy.
With a legacy approach to payments in place, this client enlisted the help of Glenbrook to determine a more efficient and effective way to manage their payments ecosystem.
This client engaged Glenbrook to execute a two-phase project that would help them understand and assess the options available to their organization for a new payments strategy.
From patient care down to the cafeteria, this client walked away from the project with a deep understanding of their payments ecosystem and concrete action items to optimize their payments strategy.
A subscription merchant engaged Glenbrook to better understand what tactics they could use to reduce the number of failed payments and to develop more sophisticated KPIs and dashboards to monitor the effect of involuntary churn tactics.
A large ecommerce platform supporting small to medium businesses had grown significantly over the last decade. The company was concerned they had ‘outgrown’ their approach to payments. Glenbrook was asked to help assess the company’s payments strategies, operations, partners, and organization in order to define a more ideal configuration for payments acceptance, reporting, and ongoing management.
A global omni-channel merchant had a number of strategic payments objectives, including 1) increase subscriber growth and retention 2) support international growth 3) maintain redundancy and resiliency and 4) maximize authorization rates. Glenbrook was asked to develop strategic recommendations that aligned with these goals.
Over the past several years, the Independent Software Vendor (ISV) market has moved towards a model of integrating payments within their software solutions. An ISV recognized an opportunity to deeply integrate multi-channel Point of Sale and payment processing with their business management system to streamline customer operations and to recognize payments revenue and asked Glenbrook to evaluate the optimal provider configurations and potential partners that would support this objective.
Glenbrook helped a major multinational grocer solve both short term issues and develop a long-term strategy to take advantage of current and forecasted industry developments in payments. We explored processing redundancies, expansion of credit acceptance, PCI compliance, and more, and then identified system architecture improvements and helped find a new partner to achieve their goals.
The Glenbrook team leveraged its expertise to help the insurance company create a more efficient and cost-effective payments operation. More specifically, we guided the client toward improvements that ultimately lowered costs and led to an RFP for a payments provider that was better suited to the insurance company’s operations.
