Register now for our virtual Global Payments workshop on September 16-17 to align on key concepts, explore payments activities and innovations in select markets, and examine the unique challenges of cross-border payments.
Your Trusted Partner in Payments
Glenbrook’s consulting, research, and education are the tools you need to thrive in the dynamic global payments ecosystem.
Expert advice, innovative analysis, and payments education.
Build the confidence you need to make the right choices and implement them effectively. Whether you are an experienced professional or someone new to the fintech industry, we have the people, leadership, and counsel you won’t find anywhere else.
Who benefits from working with Glenbrook?
25%
We’ve established a merchant roundtable that represents over 25% of global omni-channel commerce
$5B
We’ve supported $5B in Private Equity Deals since 2019
32,000+
We’ve educated over 32,000+ payments professionals to date
62+
We’ve led consulting projects in 62+ countries
Multiple areas of expertise within the payments domain, one source of tailored insights.
With decades of experience, Glenbrook’s experts are from all areas of the payments world.
Pick a focus area to see how our payments professionals can provide expert guidance to you and your team.
B2B Payments
Cross-border Payments
Digital Currencies
Financial Inclusion
Lending & Payments
Merchant Payments Acceptance
Open Banking
Payments in Emerging Markets
Policy & Regulation
Fast Payments
Payments Risk Management
Payments Facilitation
Case Study
Multinational Grocer Saves Over 30% in Annual Operating Costs
Glenbrook helped a major multinational grocer solve both short-term issues and develop a long-term strategy to take advantage of current and forecasted industry developments in payments. We explored processing redundancies, expansion of credit acceptance, PCI compliance, and more, and then identified system architecture improvements and helped find a new partner to achieve their goals.
Glenbrook Payments Boot CampTM workshops help your team understand and apply the innovations shaping the payments industry.
You’re smart. But the payments industry is complex and changes fast. Our customized education programs keep you and your team up to speed.
Payments Boot Camp™
Our Payments Boot Camp, Payments Boot Camp Intensive, and Advanced Workshops give you a comprehensive overview of the payments industry.
Build Your Expertise
For self-paced learning, check out our popular payments books and library of On-Demand Learning courses.
Train Your Team
We offer customized, private Payments Boot Camp workshops tailored to meet your team’s unique needs.
Payments on FireTM resources for the best thinking in payments.
Latest Articles
Glenbrook shares our perspectives on activities in the industry.
Celebrating the Expansion of Glenbrook’s Leadership Team
Glenbrook is celebrating the expansion of its leadership team by announcing the promotions of Simon Skinner and Joanna Wisniecka to Associate Partner.
On-Demand Learning Offers Knowledge and Value to Payments Industry Professionals
Learn how Glenbrook’s high-quality on-demand learning helps payments professionals expand their knowledge and hone their skills.
Payments Post #18: The Year of the Anti-Regulator?
In this Payments Post, we’re thinking about the tension that’s emerged in the regulatory space as a result of the recent change in government with an eye on the controversial CFPB. Read our (not legal advice!) thoughts on what we see playing out in Washington, and what it might mean for the payments industry.
Latest Podcasts
Glenbrook speaks with industry leaders to share a variety of perspectives on the latest payments trends and activities.
Episode 268 – Rethinking Payment Optimization Through the Merchant of Record Model, with Rehman Baig, FlexFactor
In this episode, Rehman Baig, Chief Product Officer at FlexFactor joins Drew to talk about how FlexFactor is rethinking payments optimization through a Merchant of Record model. For most people in the industry, “Merchant of Record” is usually associated with global tax compliance and marketplaces, not optimization. But FlexFactor is using it to directly address failed payments and auth rate challenges in a way that merchants simply can’t do on their own.
Episode 267 – Fanning the Flames: Agentic Commerce
Russ Jones and Drew Edmond spent some time at the Glenbrook water cooler this week to consider the rapidly emerging topic of agentic commerce and agentic payments. Tune in as they explore different industry perspectives in order to understand the implications of this new technology in the payments ecosystem.
Episode 266 – Innovating Inclusive Financial Systems on the African Continent, with Sabine Mensah, AfricaNenda
In this episode, Joanna Wisniecka welcomes Sabine Mensah, Deputy CEO of AfricaNenda, a leader in financial inclusion, to explore Africa’s dynamic path towards inclusive instant payment systems and the need for continued innovation and collaboration to enable access to financial services for all Africans on the continent by 2030.
Latest News
Glenbrook objectively curates the news to keep you abreast of important daily headlines in payments.
How Bank of America Cracked the Code on AI Adoption by Making Erica Indispensable to Both Customers and Employees
"Bank of America transformed its customer chatbot Erica into an employee productivity powerhouse, achieving 50% IT service desk automation by strategically targeting common pain points and building adoption incrementally over five years."
Behind the Unraveling of Wells Fargo’s Rewards-for-Rent Credit-Card Partnership [Subscription Required]
"Wells Fargo is ending a flashy credit-card partnership that lets people earn rewards points for charging their rent. The partnership with Bilt had been scheduled to end in 2029, but Wells decided to exit early after it became a money-losing venture, according to...
Cobre Becomes the First Platform to Enable Real-Time Interbank B2B Payments in Colombia
"Cobre, the leading platform for real-time business payments in Latin America, unveiled that starting in September, it will become the first participant in Colombia’s financial system to enable instant interbank payments exclusively for businesses. As a long-time...
Put 20 years of payments experience to work for you.