Over at the Javelin Strategy & Research blog, James Van Dyke argues that the next big thing in P2P payments (mobile or otherwise) must address the frustrations of an unsatisfied community of sellers. Much as PayPal met eBay sellers dissatisfaction with paper checks. Focusing primarily on the customer experience is not enough.
Read the whole post here.
During her time at Glenbrook, Erin focused on client engagements in business payments, cross-border transactions, bill payment, and the intersection of corporate finance, banking, and ERP/accounting. She has nearly twenty years of experience leading increasingly complex payment initiatives for corporate clients and advising financial institutions and payment technologists on the development of their payment capabilities.
Erin is also the founder of Forte Financial, a consulting firm focused on corporate finance efficiency, technology, and process improvement. She is a past president of the Financial Women’s Association of San Francisco and also a two-term past president of the San Francisco Treasury Management Association. Erin is no longer with Glenbrook, but contributed greatly during her time at the firm.