Bad Leadership is at Fault when IT Projects Fail

Erin McCune

June 30, 2008

A recent guest post by Mike Kavis at the IT Project Failures blog underscores that the reason IT projects fail has little to do with IT and everything to do with change management and leadership.

Most large business transformation projects fail because IT leaders don't acknowledge, or at least underestimate, the impact of change on the workforce. These managers focus entirely on technical issues while failing to address the human side of change.

Driving change successfully requires creating a sense of urgency, communicating a clear vision, and addressing WIIFM (what's in it for me) at all levels. Leaders must identify change agents throughout the company to battle resistance, while remembering success is about the people and not the technology.

You can read the rest of the post here.

And my advice on fostering better project leadership can be found here.

Recent Payment Views

Payments Post #17: Cutting Costs

Payments Post #17: Cutting Costs

In this Payments Post, we discuss the DOJ bringing a lawsuit against Visa that alleges the company operates an illegal monopoly in the debit card space. Does the argument have merit in our non-legal minds? And if so, what could the DOJ’s move mean for an evolving payments landscape?

read more
Payments Post #17: Cutting Costs

Payments Post #16: The Apple Drops

It’s time for another edition of Payments Post and (surprise!) we’re thinking about the Visa Flexible Credential again. Now that Apple has plans to open up the NFC chip and Secure Element to third party developers, we’re scratching our heads. Who benefits from this newfound NFC access? What opportunities can fintechs unlock? How will conventional financial institutions react? And to tie it all back, does the VFC still matter?

read more
Payments Post #17: Cutting Costs

Payments Post #15: BNPL Battles

In this month’s Payments Post, we revisit the prime use case for Visa Flexible Credential (VFC): BNPL. How are buy now pay later providers positioning themselves in the current environment, how are consumers using their tools, and how are regulators and issuers responding?

read more

Glenbrook Payments Boot CampTM workshop

Register for the next Glenbrook Payments Boot Camp®

An intensive and comprehensive overview of the payments industry.

Train your Team

Customized, private Payments Boot CampsTM workshops tailored to meet your team’s unique needs.

OnDemand Modules

Recorded, one-hour videos covering a broad array of payments concepts.

GlenbrookTM Company Press

Comprehensive books that detail the systems and innovations shaping the payments industry.

Launch, improve & grow your payments business