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Payments and Fraud Prevention Certification Preparation – On-Demand

$1,400.00

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$1400 Non-MRC Members / $1200 MRC Members (CPFPP exam fee not included)*

We know that the global payments industry is complex and ever-evolving. Alongside it, fraud is steadily increasing and the two topics are intertwined. Curating the best team of payment and fraud prevention professionals is not just a competitive edge, but is table stakes when it comes to protecting your organization’s profitability.

Welcome to the Payments and Fraud Prevention Certification Preparation Course, designed to assist** in preparing professionals who are seeking to demonstrate their command of payment and fraud knowledge by obtaining the Merchant Risk Council’s Certified Payments and Fraud Prevention Professional (CPFPP) certification.

This credential, the first-ever in our industry, serves as verified proof of expertise and as a hallmark of professional achievement. Earning the CPFPP designation distinguishes individuals in these rapidly growing industries, setting them apart as professionals equipped to address the evolving challenges of payments and fraud prevention.

**While preparatory exam courses are beneficial for review and consolidation of knowledge, success in exams is a multifaceted outcome influenced by various factors, and no course can guarantee success on its own. Students should complement preparatory courses with self-directed study, review of provided exam study guides and a comprehensive understanding of the subject matter to increase their chances of success. More information on eligibility requirements for the exam can be found here.

Agenda Summary

Payments Industry Introduction
-Payments Systems Overview
-Payments Industry Stakeholders

Card Payments
-Card System Fundamentals
-Card Transaction Handling
-Card Payment Economics
-Card Acceptance Across Borders
-Digital Payments

A2A Payments 
-ACH Processing Fundamentals
-Fast Payments Fundamentals

Payments Risk Management
-Payments Risk Fundamentals
-Understanding Card Fraud
-Fraud Mitigation for Merchants

Back Office Operations
-Card Disputes Demystified
-Payment Vendor Selection
-Measuring Card Payments Performance
-Fraud Management Metrics 

Payments Optimization 
-Domestic Payment Methods
-Card Acceptance Across Borders
-Buyer Authentication
-Routing and Orchestration Fundamentals

See Full Curriculum

Glenbrook Payments Boot CampTM

Live Workshops

Glenbrook’s small-group workshops with ample time for interaction and Q&A with facilitators and other participants.

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On-Demand Learning

Glenbrook’s On-Demand Learning program combines our expertly curated payments education content and experienced instruction with a self-paced format that fits your schedule.

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Private Workshops

Customized, private workshops tailored to meet your team’s unique needs.

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Resources

Discover Glenbrook’s resources - curated Payments News, insightful white papers and Payments Views posts, and our popular Payments on Fire podcast. 

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Stay up to date on payments

Join Glenbrook’s mailing list to get access to valuable information about payments and discover how you can expand your knowledge.

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FAQs

Course Structure & Content

What is the format of the course?
Our courses use a mix of video lessons and knowledge checks throughout the content to reinforce learning.
Are there written assignments or exams?
The courses focus on knowledge checks and quizzes throughout the content instead of formal assignments or exams. To progress through the course requires a score of 70% or higher on each knowledge check.
Are handouts provided, and can I download them?
All presentation slides are provided in a downloadable handbook (.pdf format).
Is there a final exam or certification at the end of the course?
Some courses offer a final knowledge check encompassing the entire course, while others present knowledge checks throughout to assess your knowledge. You will be required to score 70% or higher on the knowledge check in order to progress through the course. When you successfully complete the course you will receive a certificate of completion.

Accessibility & Language

Is closed captioning available? If so, in what language?
Closed captioning is available in English.
Are the courses accessible on mobile devices?
All courses are accessible through the browser on mobile and desktop devices, making it easy to learn on the go.
Can I change the video playback speed?
You can adjust the playback speed to suit your preference for faster or slower listening.

Duration & Scheduling

How long do I have access to the course?
You have access to the course for an entire year from the date of your enrollment.
Are there specific times I need to be online for the course?
No, our courses are entirely self-paced, accessible 24/7/365, and designed for you to engage at your convenience.
How long does it typically take to complete a course?
Completion times vary based on the course. You can pace yourself according to your schedule.

Support & Engagement

Is there any support if I have questions during the course?
Yes, you can reach out to us at learning@glenbrook.com.
Are there opportunities to interact with instructors?
Courses may include optional monthly live Q&A sessions. If this is available, it will be noted in the course description and as a lesson in the course.
Can I retake a course if needed?
You may retake lessons or quizzes within the course as often as needed during your access period.

Updates & New Courses

How often are new courses released?
We release new courses regularly, focusing on topics that will keep you current with industry developments.
Will I be notified when new content is added?
You’ll receive email notifications when courses are updated or new courses are released.

Technical & Administrative

What are the system requirements for taking the courses?
Our platform is compatible with most modern web browsers on Windows, macOS, iOS, and Android devices.
Are there any prerequisites to enroll in the course?
You will see information in the course description if a prerequisite is required.
Can I earn Continuing Education Units (CEUs) from these courses?
While the courses do not have any formal industry accreditation associated with them, a certificate is issued at course completion and can be used to submit for reimbursement or apply for training credit on your own.
How do I enroll in a course?
You can browse our product pages, select your course of interest, and complete the enrollment process through our website.
Are group discounts available for corporate teams?
Yes, we offer group enrollment options and discounts for teams. Please contact our team at info@glenbrook.com for more information.

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